Negative stock
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I’m a wholesaler and this plugin is crucial for my business, my vendors order a lot but they ship only one time a week, so I treated the cart page as an orders page and the checkout as a shipping page, all that was possible by this powerful plugin which reduces stock magically when item added to the cart. but I’m experiencing a huge problem with it, it’s the negative stock, I have the woocommerce extension stock manager so I can see clearly a lot of products (simple and variable) had negative stock. this caused issues like vendors being unable to proceed the order until they delete the out of stock item, how could an out-of-stock item be on the cart page in the first place? is that part of the problem or another one Idk, I tried so many ways to fix that like deleting other plugins that could cause this issue or managing woocommerce cookies in an advance way & increasing the cache period, and more!! but it seems not enough, the negative stock happens sometimes not always. the backorders are disabled, and it seemed nothing I could do.
To summarize the problem: out-of-stock items in the cart page & Negative stock, I will appreciate any idea I can apply
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Thanks for the fast reply
I did clear the carts by the plugin cart reports at the start, I’ve been using this plugin for a month not new here, The negative stock nope the whole problem happened when I started using this plugin
you mean by the config the config.php file, right? here it is
the error message is in Arabic, in the backend: “Sorry, we do not have enough “%1$s” in stock to fulfill your order (%2$s available). We apologize for any inconvenience caused.”
and another one:
“You cannot add “%s” to the cart because the product is out of stock”
these Two error messages appeared on the checkout page when proceeding the order
something I have to mention the website getting a decent amount of traffic, about 300 active visitors, so there are so much add to cart events about 1000 a dayhttps://freeimage.host/i/HacSrzu
and the negative stock in the backend:
https://freeimage.host/i/Hac6C8lthank you man for your time with me I really appreciate it, you helped me a lot. I don’t have to worry about the malicious user I restrict access to all visitors except the logged in users. if the expiration date could be useful to my issue then I will enable it.
you said something about this plugin’s functionality and the plugin does not modify the database so the negative stock is caused by another plugin or theme.. are you sure about this? at first, I thought the issue was caused by the cookies you know it stored in the browser, so if I find a way to store woocommerce data in the cloud, that could solve the issue, is my thinking could be right? from your experience could the problem be caused by cookies or caching management? remember out of stock items were on the cart page isn’t this so weird? what kind of plugin or situation could cause something weird like this, what can you advise me to look at in finding the solution? all I have to do to change the theme and deactivate some plugins right?
sorry for asking too many questions, to summarize: 1- I’m asking you again if the negative stock is surely caused by another plugin theme, 2- could the cookies & cache cause issues like negative stock technically? 3- out of stock items on the cart page!! how is that could be possible? by a plugin, database theme?!
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