Dear @starbor,
Hi. My name is Narek and I am the Director of the Customer Care team. Nice to meet you. I am very sorry about all the inconvenience caused to you and I would like to apologize if the messages of our agent seemed to you some kind of rude.
We would like to inform you that we have found what is causing the issue from the network. And as we previously insisted, it is not connected with the Speed Booster plugin. The reason why the website is loading so slow is that it is trying to load the following two files from starbor.org domain name and fails to do that:
It fails to load them as the domain https://starbor.org doesn’t load at all. In order to fix them, follow the following steps:
- Clear Elementor cache: https://www.websitebuilderinsider.com/how-do-i-clear-elementor-cache/. If it doesn’t fix the issue, it means that the files mentioned above are hard coded on your side and you should go to step 2 below
- Either fix the issue with starbor.org to start loading again or replace the source for the following two links to load with your starbor.com.tr domain name. As you can see they are loading properly with your domain name: https://starbor.com.tr/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css, https://starbor.com.tr/wp-content/uploads/2022/12/StarBor-Tanitim-Animasyonu-2023.mp4
Let me know if this helped and if you have any other questions.