Hubspot plugin issue on Gutenberg

  • Resolved camillejg

    (@camillejg)


    1 year, 10 months ago

    Hi,

    I’ve an issue when i want to add an Hubspot form with the plugin on Gutenberg.
    On my current pages, there’s a message “Attempt Block Recovery“. And when i want to add a new form, Hubspot block in gutenberg can’t be founded. I need to add my forms directly with their shortcode.

    My website is correctly connected with Hubspot and the configuration seems good.

    This issue appeared since 3/4 weeks. My plugin is on 9.2.12 on my production and 9.2.81 on my qualification. Both have the same issue

    Bests,
    Camille

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support deb

    (@dbhattacharya)

    Hi @camillejg,

    Thanks for writing to us!

    The issue you mentioned is not reproducible on our end and the Gutenberg “restore” feature is working as expected.
    Could you check if there is a third party plugin that you may have installed which is causing this issue?

    If it still happens after you disable other plugins, please send us screenshots of the issue along with a HAR file for us to debug to our support email [email protected].

    Best Regards!

    Plugin Support deb

    (@dbhattacharya)

    Hi @camillejg,

    I am closing this issue due to. inactivity. Feel free to open another support issue if you are facing any problems in future.

    Best Regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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