• Resolved caribmediasupport

    (@caribmediasupport)


    Hi,

    Is it possible to configure the plugin to only check blacklist status (e.g. IP blacklist or email address blacklist) and not whether the content of the submission looks spammy?

    We see that most spam in this case are coming from blacklisted IPs or email addresses. The ones that are not are almost all false positives, so if we can configure the above configuration, it may be a way to prevent the false positives while still blocking most spam.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @caribmediasupport.
    I see that the issue is about filtration, that means that we have to discuss the CleanTalk service.
    As per the WordPress catalog rules, WordPess.org Support Forum is for plugins only, not the service. We are not allowed to discuss any premium or non-plugin issues here.
    Please, create a private ticket and copy-paste your question there:
    https://cleantalk.org/my/support/open
    Regards.

    Thread Starter caribmediasupport

    (@caribmediasupport)

    Hi SergeM,

    Thank you for the prompt clarification. Will do that.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Tweak setting to only check blacklist to prevent false positives’ is closed to new replies.