After activating my page crashed

@zimiss what is your wordpress and php version? what exactly is the error you see? Did you run a test on https://ssllabs.com/ssltest? If it’s not a grade A you possibly need to generate an SSL certificate first. If you can share your domain we can take a look.

Hi thanks for response, I have sent you email with all details ,the doman is psychodrasi-therapy.gr

When I run a curl request on your domain, I get an curl 52 empty response. This usually happens when there is no valid SSL certificate on the server. You can remove the redirect from Really Simple SSL by following the following instructions:

https://really-simple-ssl.com/uninstall-websitebackend-not-accessible/

For an SSL certificate, you can ask your hosting company, or check this article: https://really-simple-ssl.com/install-ssl-certificate/

As i told on email i have tried it, tried many things also and nothing worked… I give you a details to check it yourself , please check all information on email…

Your plugin broke my website, I’ve tried everything you told me, NOTHING worked, I deleted the plugin, and you tell me that you can’t check either, you just give me random solutions, from what I understand, because nothng worked, but neither do you you can check, while I have given you all the control infos…

Hi @zimiss,

I had provided you with the necessary instructions to deactivate the plugin (through our support e-mail), allowing the plugin to revert the changes that it made in order to activate SSL on your site.

But as you removed the plugin via a File Manager tool and did not follow the instructions as per the attached article, the plugin was not able revert these changes; so the plugin was removed, but those changes are still present on your site.

Re-installing the plugin and following the steps in this article (https://really-simple-ssl.com/uninstall-websitebackend-not-accessible/) will revert the changes the plugin made, and should therefore resolve your issue.

Kind regards, Jarno

• This reply was modified 2 years, 2 months ago by jarnovos.

@zimiss the problem is that you don’t have a valid SSL certificate. You have activated the “force SSL” option without actually having SSL. Because of this, your site is now redirecting to SSL, but your server doesn’t allow that.

The solution is to remove the redirect to SSL. There are several methods for this, the easiest is the force deactivate method as described by Jarno, but this requires the plugin on the site.

Alternatively you can use the manual method, which does not require the plugin on the site:

https://really-simple-ssl.com/when-the-built-in-deactivation-does-not-work-manual-uninstalling/

this will remove the redirect to SSL. You can then install an SSL certificate.

I also tried and this solution and i still have the same problem… !!

I gave you all the logn infos, you can see that what you told me didn’t help, but you just give random solutions..

I see a redirect on your site, which is caused by a query parameter being added: ?i=1. This is not something Really Simple SSL does. I recommend to remove that one first. It may be the cause of the issue. Then check the following:

• site_url and home_url in wp-config set to http with:

define( 'WP_HOME', 'https://example.com' );
define( 'WP_SITEURL', 'https://example.com' );

Where example.com is your domain, with http. Remove any other occurrence of this in the wp-config.

• If there’s any other Really Simple SSL addition like $_SERVER[‘https’] = ‘on’, remove it as well.
• check the .htaccess file for a redirect to https
• Clear your browser cache
• rename the really simple ssl plugin folder

If the redirect persists, it’s not coming from Really Simple SSL anymore. Deactivate all other plugins, and check again. Then check with your hosting provider if a redirect has been enabled on the server level.

[removed as duplicate]

• This reply was modified 2 years, 2 months ago by jarnovos.

I made the above steps but also my website still broken…