Orders still “on hold” or “processing”, but not “completed”

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    (@saschinger)


    1 year, 10 months ago

    Hello

    I have activated the plugin and performed 2 purchases. The site has the official Stripe-Plugin active with Creditcards & SEPA activated as the 2 payment methods. All products are virtual and Autocomplete-Settings are configured appropriately.

    Both purchases were transferred to Stripe successfully, but the order status remained “on hold” (SEPA) and “processing” (Creditcart).

    Can you please help me troubleshooting and fixing this? Willing to purchase your Personal-License for this plugin, but wanna make sure that it works.

    Thank you in advance and kind regards,
    Sascha

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