• I have been using the Events Calendar since version 4. Prior to version 6, I didn’t have any problems with plugin updates. After the v.6 update, that’s where the nightmares began:

    • All of my styles broke because the plugin’s code changed (btw, I always use a child theme).
    • The layouts broke.
    • Functionality broke.
    • I’m still struggling to understand why the full calendar doesn’t post the events on it (yes, they are public).
    • “Migration” was an issue after the update. Even after the migration was complete, I was getting a “Migration in progress” message on one of my site’s, which didn’t make any sense.
    • Deactivating the plugin crashed a few sites I have it installed.
    • and other items…

    I know minor issues are going to arise after updates, I understand that. But I will say that what I experienced were not minor issues. They were MAJOR issues that required a lot of time to contact support (more than a day would go by till I received responses–they were probably overwhelmed with issues to respond), redevelop the styles, contacting support again, and so on and so forth. Time wasted = wages lost.

    I’ve posted support directly to the developers as well as in this forum. While I appreciate assistance from other users and the moderator(s), the timeliness wasn’t there (everyone has a life and is busy).

    So now I’m at the point where I am looking at other options because of the headaches I experienced (and still am) after updating to v.6. Is it a good reason to go with an alternative? Maybe. I really liked the integration of Tickets with Events, which is one of the reasons why I stuck with The Events Calendar Pro. However, I think it’s a good idea to have some other options that maybe won’t be as costly.

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  • Plugin Contributor Andras Guseo

    (@aguseo)

    Hello @toad78

    Thank you for taking the time to leave a review and feedback here!

    All of my styles broke because the plugin’s code changed.

    The layouts broke.

    Functionality broke

    Yikes, that doesn’t sound good. That is not what we intend to do with the updates.

    My guess is all that breakage was caused by us removing code for the legacy v1 views.

    We launched the updated designs (a.k.a. v2 views) 3 years ago, in January 2020. Since the launch, we have regularly communicated that support for the v1 views will come to an end. This happened in September 2022, giving everyone at least 2.5 years to test and switch to the v2 views.

    I’m still struggling to understand why the full calendar doesn’t post the events on it.

    and

    “Migration” was an issue after the update. Even after the migration was complete, I was getting a “Migration in progress” message on one of my site’s, which didn’t make any sense.

    If you are still having issues with these and you have opened a support ticket with our team, if you are willing to share the ticket number I’m happy to take a look.

    Deactivating the plugin crashed a few sites I have it installed.

    That can usually happen if there is some custom code that relies on the plugin being active. That’s where I would check. Again, happy to help if you have a support ticket, because based on .org forum guidelines we cannot provide support here.

    Hope we can help you fix the issues you’re having.

    Cheers,
    Andras

    • This reply was modified 2 years ago by Andras Guseo. Reason: Corrected date
Viewing 1 replies (of 1 total)
  • The topic ‘Updating to v.6: Nightmare’ is closed to new replies.