woocommerce processing email won’t send

@rwky Hi,

I hope you are doing well.

Please share Post SMTP Settings > Account tab and Message tab screenshot.

Thanks

Hello

Here are the images:

https://ibb.co/WVnznC5
https://ibb.co/LJJV2rf

All fields are noted in account, I have cleared/painted them so they won’t be compromised.

@rwky have you done the GRANT PERMISSION with Gmail ?

• This reply was modified 1 year, 11 months ago by M Haseeb.

@haseeb0001

Please re-read my email, just the proceesing woocommerce status email does not send. Others work.

Before writing there was no issues, this appeared after last updates in the store.

@rwky

Okay, I need to reproduce this issue; please share Post SMTP diagnostic test report.

Thanks

@haseeb0001 how do I get that?

In logs it shows just this error: This email has empty body

For Diagnostic test report see the screenshot here.

Thanks

Mailer: postsmtp
HostName: x
cURL Version: 7.68.0
OpenSSL Version: OpenSSL/1.1.1f
OS: Linux Ajl-xx 5.4.0-1096-gcp #105-Ubuntu SMP Mon Nov 28 09:19:34 UTC 2022 x86_64
PHP: Linux 8.0.25 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 6.1.1 ro_RO UTF-8
WordPress Theme: xx
WordPress Plugins: ManageWP - Worker, Post SMTP, Advanced Custom Fields, Activity Log, Click to Chat, CommerceGurus Commercekit, Custom Scrollbar, Disable Bloat for WordPress & WooCommerce, Dummy Gateway for TGL, Elementor Pro, Elementor, Facturare - Persoana Fizica sau Juridica, FAN Courier Printing AWB, Kadence WooCommerce Email Designer, Kirki Customizer Framework, Loco Translate, Mailchimp for WooCommerce, Make Column Clickable Elementor, NETOPIA Payments Payment Gateway, OnSale Page for WooCommerce, Perfect Brands for WooCommerce, Fixed Widget, Qty Increment Buttons for WooCommerce, SamedayCourier Shipping, Rank Math SEO, SMNTCS Disable REST API User Endpoints, States, Cities, and Places for WooCommerce, WooCommerce Dynamic Pricing & Discounts, Checkout Field Editor for WooCommerce, Product Feed PRO for WooCommerce, Product Slider and Carousel with Category for WooCommerce, CartBounty - Save and recover abandoned carts for WooCommerce, WooCommerce Search Engine, WooCommerce SmartBill, WooCommerce Cost of Goods, Extra Product Sorting Options for WooCommerce, Pixel Manager for WooCommerce, WooCommerce, WP 404 Auto Redirect to Similar Post, WP Rocket, YITH Custom ThankYou Page for Woocommerce Premium, YITH WooCommerce Review Reminder
WordPress wp_mail Owner: /www/xx/public/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
WordPress wp_mail_from Filter(s): commercekit_email_from_email
WordPress wp_mail_from_name Filter(s): commercekit_email_from_name
WordPress phpmailer_init Action(s): WC_Email_New_Order->handle_multipart, WC_Email_Cancelled_Order->handle_multipart, WC_Email_Failed_Order->handle_multipart, WC_Email_Customer_On_Hold_Order->handle_multipart, WC_Email_Customer_Processing_Order->handle_multipart, WC_Email_Customer_Completed_Order->handle_multipart, WC_Email_Customer_Refunded_Order->handle_multipart, WC_Email_Customer_Invoice->handle_multipart, WC_Email_Customer_Note->handle_multipart, WC_Email_Customer_Reset_Password->handle_multipart, WC_Email_Customer_New_Account->handle_multipart, YWRR_Request_Mail->handle_multipart
Postman: 2.2.3
Postman Sender Domain (Envelope|Message): xx.com | xx.com
Postman Prevent Message Sender Override (Email|Name): Yes | Yes
Postman Active Transport: Implicit (smtp:none:none://localhost:25)
Postman Active Transport Status (Ready|Connected): No | Yes
Postman Deliveries (Success|Fail): 10195 | 36

@rwky Thanks, we are looking into it will get back to you soon.