can’t save or change, map now blank

  • Resolved tauraedgar

    (@tauraedgar)


    2 years, 2 months ago

    Not for the first time, I am having basic problems with your plugin. And before you ask, yes I have tried deactivating all other plugins. That is not the issue. I also have newest version of plugin which was just released, the maps / pie charts were working fine. UNTIL I tried to update one and realized that if I try to change anything the “show chart” just endlessly tries to load but cannot. Either by uploading CSV or by manually editing data. I also cannot create a new chart for the same reason. Please give indepth response ASAP as this is impacting our business.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter tauraedgar

    (@tauraedgar)

    I reverted to Version 3.9.1 and it seems to be working OK. Must be something wrong with your new version.

    Hi @tauraedgar ,

    Thanks for choosing Visualizer!

    I was able to replicate this issue and I’ve forwarded it to our developers. Hopefully, it will be solved in the next update of the plugin. Thanks for pointing it out!

    Have a nice day!

    +1 can’t create new charts with the latest version. Loading from Google Sheets using CSV import feature…

    Well the Chart does get created but it doesn’t seem to update the preview of the chart at all.

    • This reply was modified 2 years, 2 months ago by nexus2kswiss.

    Hi @nexus2kswiss!

    We are already aware of this issue and our developers are currently working on a fix for it.

    Thanks!

    Plugin Support Vytis

    (@bvytis)

    Hi @nexus2kswiss and @tauraedgar,

    The issue has been fixed and we made a release today.
    Please update the plugin to version 3.9.3 and let us know if the issue persists.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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