WordPress Login for specific account refreshes with no error with correct pas

  • My admin account I have used for 10+ years suddenly will not login, the login page accepts the password and just reloads the wordpress login page with no error message.

    I have created a new admin account via MySQL so that I was able to login and I am able to login with that one, so I know that login is working and that its specific to one account.

    1. I have Reset the password for the main admin account via the WP Cli
    2. I have disable any plugins that may be related to login, such as Wordfence, Loginpress and any captcha plugins
    3. I have cleared cache and tried in private browser/new browser
    4. I have disabled ALL plugins by renaming the plugins folder, this is core wordpress issue

    Oddities I have noticed.

    1. I cant generate a password via the admin panel editing a user, the button does nothing, click and nothing. I tried on multiple browsers.
    2. No password reset email is being sent, even tho amazon SES is sending emails (I checked sending a test email, which worked fine) Does not work for anyone!
    3. I was using SG security to have 2fa for my main admin user, but this somehow was re-asking me to create a new link to Google auth out of the blue? but it wouldn’t work, when I tried to scan the new image it generated Google auth said it was invalid! I disabled the plugin for now as Im the only user using 2fa!
    4. This all started happening after I updated the VPS, and PHP updated, I had to install some other php 8.1 dependencies to get other plugins re-working
    • This topic was modified 2 years, 2 months ago by Tom.
    • This topic was modified 2 years, 2 months ago by Tom.
    • This topic was modified 2 years, 2 months ago by Tom.
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  • Anonymous User 14808221

    (@anonymized-14808221)

    I cant generate a password via the admin panel editing a user, the button does nothing, click and nothing. I tried on multiple browsers.

    This sounds like a JS conflict (there are a few that are caused on some browsers by WP Core and other plugins). Basically it would usually not generate a new password OR scroll you back up on the page. It is usually solved by reloading the page once, though…

    1. Are there any Console errors shown when you click the button?
    2. When you enable WP Debug, and attempt to login as that user, or try to send emails, can you see any errors in the log?

Viewing 1 replies (of 1 total)
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