Contact et formulaire NEWSLETTER HYPEBIZ

Hi @jlfarmiger

Do you use form from Gutenverse plugin or WP Form?

Regarding phone number codes, you need to adjust it to how your phone number is formatted in your country.
I will explain what the format [0-9]{3}-[0-9]{2}-[0-9]{3} does.
[0-9] means a number between 0 to 9,
{3} means it has to be 3 digits
and - between } and [ means number separator.
For example, the number that could use that format is : 123-45-678
Now you need to adjust the format pattern to your country phone number pattern.

If you still have any question, please let me know.

Bonjour YOGA,

Top merci pour le retour ! J’avais hésité à réfléchir comme ?à et j’avais pas testé. Mon code pour la France donne donc [0-9]{2}[0-9]{2}[0-9]{2}[0-9]{2}[0-9]{2}. Il est un peu restrictif pour les téléphones étrangers mais les contacts comprendront.. J’ai désactivé l’obligation comme ?à pas de soucis.

Par ailleurs, J’ai essayé également de configurer le site avec le plugin SENDINBLUE pour la page contact et NEWSLETTER mais je ne re?ois jamais les test.

Je re?ois uniquement pour d’autres formulaires. Je sais qu’il va me falloir utiliser qu’un seul SMTP. Comment puis-je faire pour recevoir les contacts ?

Hi @jlfarmiger

I apologize for replying in English again, since i cannot speak French.

Have you contacted the sendinblue plugin’s author and check if your setup is correct?
And could you send me screenshots of your Gutenverse form settings in Dashboard->Form and the form inside the editor?

Thank you.

Hello @yogajegstudio Yoga,

That’s okay for English ?? but i’m new to the field.

Yes i have echanged with SENDINBLUE but they says i have the possibility to use only one SMTP and i know it.

I use the template HYPEBIZ, I changed the pluggin WP FORM to NINJA FORM form and tests are okay, it works ! I know that to link it to SENDINBLUE i have to use the ZAPPIER application.

Also, i can’t configure the reception to the Hypebiz contact form. The phone formula works now but once click on the send/submit button, there is a loading and then nothing. I don’t receive any emails. How can i make sure to receive it and ideally connect to SENDINBLUE as a crm ?

I Deleted pluggin SMTP and i have to re connect ?

https://i.postimg.cc/R0P3L11j/Screenshot-contact-form.jpg

https://postimg.cc/T56nfG2k

https://postimg.cc/Mf6b1qkn

https://postimg.cc/tsK32hQQ

• This reply was modified 2 years, 2 months ago by jlfarmiger.

Hello @yogajegstudio,

Finally, I decided to use another form than the Hypebiz theme even if I prefer yours… it’s my only one solution. In addition, I have two pages, one named lexique and especially the home page on mobile… it overflows and I can’t manage to render it like on pc..

https://postimg.cc/sBJknqCZ

Do you have a solution since a mobile app is more important today ?

Thanks a lot !

Hi @jlfarmiger

In your previous reply when you still use Hypebiz form, have you selected the form you created? If the form is not selected, then that’s probably the problem. Please check this screenshot : https://ibb.co/2cgNqTh

About the mobile issue, does this also happen on frontend side?
Is the site live or still on local test?
If the site is live, could you send me the url?
I need to check what causing the issue.

Hi @yogajegstudio,

Thanks for your help ! I don’t know if i choosed the form.. i have to check. The site are now on live.

The url : https://www.armiger.fr

and the second page i have a problem :

https://www.armiger.fr/index.php/lexique/

Hi @jlfarmiger

On the first page/homepage, it seems the issue caused by margin.
Please check section block that wrapped your video, it has the following id : guten-CxZf7g
You can check id in the block toolbar like example below.
Screenshot : https://prnt.sc/iJ3dmatV10bV

After you found it, go to the panel setting (right side), choose Spacing then you will see margin is set to -100.
Turn off the link icon and then remove margin left and right.
Screenshot : https://prnt.sc/t39wFi51OvW7

On the second page, is the issue about the text editor content overflowing?

• This reply was modified 2 years, 2 months ago by Yui.
• This reply was modified 2 years, 2 months ago by Yoga. Reason: images not working, pos url instead

Hello @yogajegstudio,

I have correctly identified the block but it is not marked -100 in the margins.. I cannot. The solution is that I deactivate for mobile and tablet format… Concerning the other page named LEXIQUE (https://www.armiger.fr/index.php/lexique/), I put a side scroller even if it’s average… I created the pages in the same way, however …

Hi @jlfarmiger

The margin -100 not showed up probably because it’s in tablet/mobile preview mode, try to change it to desktop preview mode.
Screenshot : https://prnt.sc/mwF6ooro-b7G

Regarding the second page (lexique), it seems a bug from the text editor block. We will provide the fix in the next update.
In the meantime, you can add custom css codes below.
First, go to Appearance -> Customize, then it will appear like this : https://prnt.sc/ouNJmwEpBYML
Click on Additional CSS and add the following codes :

.gutenverse-text-editor .text-content-inner {
    word-break: break-word;
}

Thanks @yogajegstudio,

For the second page, no change with the code @yogajegstudio..

Scuzy, i’m a begginer but that’s change nothing.

I have a problem on my photos : https://www.armiger.fr/index.php/actualites/ (When you are on mobile phone).. that’s not very important.

Hi @jlfarmiger

Can i get the screenshot of the codes inside Additional CSS text box?
There might be a slight typo that caused the codes didn’t work.

Regarding photos issue, could you check in the dashboard on menu Gutenverse->Setting ? What is the settings for the editor?

Bonjour @yogajegstudio,

Thank you for following.

I just made a copy of the code and pasted.

https://i.postimg.cc/tgSGb7CV/Screenshot-lexique-code-css.jpg

https://i.postimg.cc/VvHJbzRS/Screenshot-Actualite-s-2.jpg

https://i.postimg.cc/jjZtjZv2/Screenshot-actualite-s-photos.jpg

Hope the screenshots will help, let me know if y forget something.

Thanks for your help @yogajegstudio !

Hi @jlfarmiger

Regarding the copy pasted code for lexique page.
It seems you put it in the wrong place.
Here is the step on how to do it :
First you click on Appearance, then click on Customize like the image below.

Then this screen below will appeared, and you click on Additional CSS.

And this screen below will appeared where you can input the custom css codes.

—

Regarding actualite page.
I need to know the setting from dashboard.
Here is how you can check it.

Hello @yogajegstudio,

Okay good, now it’s okay for the lexique page.

In editor : i have :

https://ibb.co/ry6PT4M