Save card checkbox label not displaying with signed in customers

  • Resolved isaac87usa

    (@isaac87usa)


    2 years, 2 months ago

    When users are logged in and they go to checkout, in the card information section there’s a checkbox for save cards, the checkbox is showing but the label is not. I already check with google inspect and the label position is ‘inline’, when I change it to ‘contents’ it shows up. But I don’t know how to change that inside of WordPress.

    I need to be able to show the label text because right now it confuses customers as they don’t know what’s it about. Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi there @isaac87usa ??

    Save card checkbox label not displaying with signed in customers

    Thanks for reaching out. Happy to help you with this!

    Kindly note that the core WooCommerce payment options do not include card payments.

    Which plugin enables said functionality?

    Furthermore, if that same “save card information” is displayed somewhere, could you share a screenshot of it, please? I am not able to see it on this end -without log in.

    https://snipboard.io/ is a good (online) tool of choice for sharing it here.

    In order to have a better understanding of the store’s setup, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then click the Copy for support button.?You can either paste it in your response here, or use https://pastebin.com/ for pasting it there and sharing it with us (as it provides additional paste settings).

    Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

    If so, please select View and copy and paste them into your reply here.

    Looking forward to hearing from you!

    • This reply was modified 2 years, 2 months ago by anastas10s. Reason: added clarification
Viewing 1 replies (of 1 total)
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