? Update 2.2 destroys E-Mail Layouts

@planetshaker Hi,

I hope you are doing well.

We are looking into it; please share Post SMTP diagnostic test report.

Thanks

Hi Haseeb, thanks, I think I cannot unless I revert to 2.2 – but this I cannot due due to highly traffic on the page and many emails being sent ??

Okay, but you can share the Diagnostic test report see the screenshot here.

Im having the same issue, here is my Diagnostic test report

Mailer: postsmtp
HostName: codigo3.net
cURL Version: 7.61.1
OpenSSL Version: OpenSSL/1.1.1k
OS: Linux server.codigo3.mx 4.18.0-305.19.1.el8_4.x86_64 #1 SMP Wed Sep 15 15:39:39 UTC 2021 x86_64
PHP: Linux 7.4.33 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 6.1.1 es_ES UTF-8
WordPress Theme: Código3
WordPress Plugins: Akeeba Backup Professional for WordPress, Auto Image Attributes From Filename With Bulk Updater, Contact Form 7, Contact Form CFDB7, WPCode Lite, LiteSpeed Cache, Plugin Organizer, Post SMTP, Really Simple SSL, Wordfence Security, Yoast SEO Premium, Yoast SEO, WP HTML Mail - Email Template Designer, WPS Hide Login, Essentials YOOtheme Pro
WordPress wp_mail Owner: /var/www/vhosts/codigo3.net/httpdocs/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args, Haet_Mail->style_mail
WordPress wp_mail_from Filter(s): wordfence::fixWPMailFromAddress
WordPress phpmailer_init Action(s): wpcf7_phpmailer_init, PostsmtpMailer->phpmailer_smtp_init
Postman: 2.2
Postman Sender Domain (Envelope|Message): codigo3.net | codigo3.net
Postman Prevent Message Sender Override (Email|Name): Yes | Yes
Postman Active Transport: SMTP (smtp:tls:login://email-smtp.us-east-2.amazonaws.com:587)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 435 | 0

@dviolante

Thanks, we are working on it and will get back to you shortly.

Thanks @dviolante for providing this!

@planetshaker @dviolante

We have fixed the issue and released version 2.2.1; you can update the plugin, test it, and let me know.

Thanks

@haseeb0001
I confirm you that updating to version 2.2.1 the issue is fixed. I testede in 7 sites and in all working fine now.

Thank you!

@dviolante

We would appreciate a kind and honest review on our Post SMTP Profile.

Thanks

Hello @haseeb0001,
Done! i wrote my review on your plugin profile!

Best regards,
Daniel

@dviolante Thank you so much ??

I am sorry that I have to come back to this, but there is still one provider that is still showing the issue, even with version 2.3 of post smtp active.

Problematic configuration seems to be: PHP 8.x, No SMTP (out of the box configuration)

This happens only on the shared hosting of ONE provider (Hetzner) so far. All other previously problematic sites seem to work with the new version.

This is the diagnostic test:

Mailer: postsmtp
HostName: kuechekaufen.com
cURL Version: 7.74.0
OpenSSL Version: OpenSSL/1.1.1n
OS: Linux dedi2804.your-server.de 5.10.0-19-amd64 #1 SMP Debian 5.10.149-1 (2022-10-17) x86_64
PHP: Linux 8.0.26 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=No, mcrypt=Yes, zlib_encode=Yes
WordPress: 6.1.1 de_DE UTF-8
WordPress Theme: GeneratePress Kind
WordPress Plugins: ManageWP - Worker, Post SMTP, Advanced Custom Fields PRO, Beaver Builder Plugin (Developer Version), Beaver Themer, PowerPack for Beaver Builder, Classic Editor, Clean Image Filenames, Admin Columns, Fluent Forms, Fluent Forms Pro Add On Pack, GP Premium, HappyFiles Pro, Central Color Palette, Custom Functions for Scherer, WP Grid Builder, WP Photo Sphere, SEOPress PRO, SEOPress, WPvivid Plugins Pro, WPvivid Backup Plugin
WordPress wp_mail Owner: /usr/www/users/xxxxx/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
Postman: 2.2.3
Postman Sender Domain (Envelope|Message): problematic-domain.de | problematic-domain.de
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: Standard (smtp:none:none://localhost:25)
Postman Active Transport Status (Ready|Connected): No | Yes
Postman Deliveries (Success|Fail): 5 | 0
Postman Stealth Mode: Yes

Do you have any suggestion, what I might do, to fix this? Can’t use SMTP sadly.

Using the fixed beta version helps, but none of the newer versions works.

Regards

Anja

@netzmaedchen

Please share Post smtp connectivity test report.

Thanks

Hope this helps. As I said, there’s no SMTP connection.

@netzmaedchen

Try to configure the hosting email account with port 587 and let me know.