How to COMPLETELY remove plugin for fresh installation

  • Resolved Andrea La-Rosa Jimenez

    (@larosadigital)


    2 years, 2 months ago

    Hi there,

    I work for an agency which has this plugin installed on many many websites we manage. However, they were incorrectly set up by previous developers and on those pages, for various reasons, we would like to COMPLETELY remove the plugin and start with a fresh installation.

    Unfortunately, even after toggling on the “Remove all plugin data” option in the Additional Settings, this does not, in fact, remove all the plugin data. When we reinstall it on those sites, the same settings we’re trying to remove pop back up in the AMP versions of the front-facing website, as well as, occasionally, in the widgets dashboard. We have cleared the server cache and have no page or browser caches running. In fact, we’ve been able to confirm in phpMyAdmin that remnants of the plugin remainin the WordPress database even after toggling on the “Remove all plugin data” option by doing a MySQL search for “ampforwp” string.

    Here is a gallery of screenshots of what we’ve found searching the MySQL databases of sites on which we have done the above for.

    View post on imgur.com

    Can you please either fix the plugin to actually remove ALL data from WP when deleting the plugin, or advise us on how to do this?

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Sorry for the inconvenience. Can you please refer to the following tutorial and let us know back if you still face any issues? So that we will help you to resolve them.

    Here is the reference tutorial: https://ampforwp.com/tutorials/article/how-to-properly-uninstall-the-amp-plugin-with-data/

    Thread Starter Andrea La-Rosa Jimenez

    (@larosadigital)

    Hello,

    per my previous post, quoted below:

    even after toggling on the “Remove all plugin data” option in the Additional Settings,

    We tried this already.

    The image gallery is the result AFTER doing this.

    On multiple sites.

    Please advise.

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    It might be due to conflict. Can you please check once by deactivating the plugins one by one on your site and let us know back if you the issue is still persistent?

    Thread Starter Andrea La-Rosa Jimenez

    (@larosadigital)

    Again, as mentioned in my previous posts, this happens on multiple websites, on different servers with different plugin and theme configurations, some of which we didn’t even set up, so “due to conflicts” is extremely unlikely.

    Also, I’m not sure how I’m supposed to “check” this given that it’s happening in the actual WordPress database tables. Turning off all plugins before deleting yours is not going to be an option and doesn’t explain the above.

    The fact is that the plugin’s “Delete all plugin data” function appears to not, in fact, delete all plugin data.

    Please review my image gallery that I provided before replying. Thank you.

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Sorry for the inconvenience. Can you please share the URL of the site? And also can you please let us know one thing, Are you talking about removing the structured data plugin?

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further issues or queries, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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