The management of promo codes has changed location! ( Can’t remove the notif)

Hello @thats-design,

And the problem is that I have this message in my dashboard that does not want to remove. (The management of promo codes has changed location!)

If you’ve already tried dismissing it with no avail, you can try the suggestion in this thread by searching for wp_wc_admin_note_actions in the database and changing the status of remove-legacy-coupon-menu to actioned.

Link to image: https://d.pr/i/bIXhCb

If you’re not comfortable doing this on your own, you can ask your hosting provider for help. ??

Hope this helps!

Hi, thank you for the quick response. Unfortunately, the status is already “actioned” on my side. What else can I do?

Thank you

Here is the image link Screenshot

Hi there @thats-design ??

Could you make sure that the wp_wc_admin_notes is set to actioned, please?

Let us know how that goes. Thank you. ??

Hey,
Yes , it’s already actioned as you can see on the screenshot
https://drive.google.com/file/d/1SPA5gpYezMK5EjXoLdKhEOyK-EboWQdy/view?usp=share_link
Cheers,
Nora

• This reply was modified 1 year, 11 months ago by thats-design.

Hi there @thats-design ??

Yes , it’s already actioned as you can see on the screenshot
https://drive.google.com/file/d/1SPA5gpYezMK5EjXoLdKhEOyK-EboWQdy/view?usp=share_link

I’m afraid I cannot see that option among the ones shown in the screenshot.

Try seeing what the wc-admin-coupon-page-moved option in the wp_wc_admin_notes table is set to. Is it actioned or unactioned? If it’s unactioned go on and change it to actioned and see if it removes the banner.

Let us know how that goes. Cheers!

A quick follow-up, @thats-design.

If making sure that entry in the database is set to actioned proves fruitless, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then click the Copy for support button.?You can either paste it in your response here, or use https://pastebin.com/ for pasting it there and sharing it with us (as it provides additional paste settings).

Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

If so, please select View and copy and paste them into your reply here.

Looking forward to hearing from you!