• Resolved bobby5678

    (@bobby5678)


    Forminator forms stopped displaying after update to latest plugin version. Can you please help? Current Elementor version is 3.6.8. WordPress version is 6.1.1

    Thank you
    Bobby

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter bobby5678

    (@bobby5678)

    We are on Forminator Version 1.21.0

    Thread Starter bobby5678

    (@bobby5678)

    I’ve rolled back Forminator plugin to version 1.19.0 and not it is working

    Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @bobby5678

    I hope you are doing well today.

    Are you able to create a staging site, and update the Forminator plugin there so that we could have a better picture of what is going on?

    After an update on the staging site please follow those 2 steps:

    1. First check browser console do you see any errors related to Forminator

    2. Can you add this code to your wp-config.php file:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);

    also, delete (if exist)
    define('WP_DEBUG', false);

    The line should be placed above the “/* That’s all, stop editing! Happy blogging. */”

    This will generate in the /wp-content/ folder a debug.log file. Thanks to this file we will understand what is causing the error.
    Please upload the debug.log to google drive or dropbox and share a link in your next reply so that we could take a closer look at this issue.

    Kind Regards,
    Kris

    @bobby5678 could You please tell how did You solve the problem? I seem to have the same issue on my website.

Viewing 4 replies - 1 through 4 (of 4 total)
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