• Resolved golashki

    (@golashki)


    After installing the CookiYes plugin, integrating with the account (application) and configuring the CookieYes script (script code) by Google Tag Manager, errors began to occur in the Woocommerce shopping cart. When trying to delete a product or update the quantity of products in the cart, a javascript error occurs and the cart modification action cannot be obtained. Console screenshot below:
    https://shop.heritageofpoland.com/wp-content/uploads/screens/Error_cookieYes.jpg

    Best Regards
    Jarek

    The page I need help with: [log in to see the link]

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @golashki,

    Greetings from CookieYes!

    Could you please explain the below comment?:

    and configuring the CookieYes script (script code) by Google Tag Manager,

    We would also like to have our plugin activated on your site to debug the issue. Ideally, the Google Tag manager script should be added to the theme. The plugin will automatically block the script when you perform a cookie scan after connecting with the web app. This will eliminate the need for additional steps to implement the script blocking.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @golashki,

    This thread has been inactive for a while, so we will mark it as resolved now. Please feel free to open a new thread or follow up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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