Fatal Error Message When Updating TutorLMS Courses

Hello @hijkxyz,

Which theme are you using now? Did you check what happens after you activate a default WordPress theme or any of our LMS themes?

Hello, @munayam I am also facing the same issue. I can not update the course. I have tested on different hosting and localhost.

You can test yourself-
Install Fresh WordPress
install Tutor LMS
Create a new Course then click on the publish button. Then you will see the issue.

Here is the error code:
Fatal error: Uncaught TypeError: Argument 1 passed to TUTOR\Input::sanitize_array() must be of the type array, null given, called in C:\xampp\htdocs\tutor\wp-content\plugins\tutor\classes\Course.php on line 544 and defined in C:\xampp\htdocs\tutor\wp-content\plugins\tutor\classes\Input.php:252 Stack trace: #0 C:\xampp\htdocs\tutor\wp-content\plugins\tutor\classes\Course.php(544): TUTOR\Input::sanitize_array(NULL, Array, true) #1 C:\xampp\htdocs\tutor\wp-includes\class-wp-hook.php(310): TUTOR\Course->save_course_meta(8, Object(WP_Post)) #2 C:\xampp\htdocs\tutor\wp-includes\class-wp-hook.php(332): WP_Hook->apply_filters('', Array) #3 C:\xampp\htdocs\tutor\wp-includes\plugin.php(517): WP_Hook->do_action(Array) #4 C:\xampp\htdocs\tutor\wp-includes\post.php(4706): do_action('save_post_cours...', 8, Object(WP_Post), true) #5 C:\xampp\htdocs\tutor\wp-includes\post.php(4819): wp_insert_post(Array, false, true) #6 C:\xampp\htdocs\tutor\wp-admin\includes\post.php(426): wp_update_post(Array) #7 C:\xampp\htdocs\tutor\wp-admin\post.ph in C:\xampp\htdocs\tutor\wp-content\plugins\tutor\classes\Input.php on line 252

Dear

I am very sorry for the issue. Please enable the video sources from the Tutor LMS course settings the issue will be solved. If you have any questions or need help, please contact me.

Have a good day.

Enabling video sources fixed the issue. Thank you!

Hello @hijkxyz

Glad to hear that the error is gone.

Hello, unfortunately the error is back again. I have enabled video sources.

In addition to this I am no longer able to add Quiz questions after selecting save and next on the topic and summary page.

Here are my error details:

Error Details
=============
An error of type E_ERROR was caused in line 217 of the file /var/www/wp-content/themes/Divi/core/components/init.php. Error message: Uncaught Error: Non-static method WPaaS\Cache::has_ban() cannot be called statically in /var/www/wp-content/themes/Divi/core/components/init.php:217
Stack trace:
#0 /var/www/wp-content/themes/Divi/core/components/PageResource.php(977): et_core_clear_wp_cache(235)
#1 /var/www/wp-content/themes/Divi/core/components/PageResource.php(921): ET_Core_PageResource::do_remove_static_resources(235, 'all', false, 'all')
#2 /var/www/wp-content/themes/Divi/core/components/PageResource.php(893): ET_Core_PageResource::remove_static_resources(235, 'all')
#3 /var/www/wp-includes/class-wp-hook.php(308): ET_Core_PageResource::save_post_cb(235, Object(WP_Post), true)
#4 /var/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#5 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#6 /var/www/wp-includes/post.php(4717): do_action('save_post', 235, Object(WP_Post), true)
#7 /var/www/wp-includes/post.php(4819): wp_insert_post(Array, false, true)
#8 /var/www/wp-admin/includes/post.php(426): wp_update_post(Array)
#9 /var/www/wp-admin/post.php(227): edit_post()
#10 {main}
  thrown

• This reply was modified 2 years, 2 months ago by hijkxyz.

Hi @hijkxyz

Please email support at themeum dot com. We will take a closer look at your issue.

Thank you!
Best Regards

I think this is a general error, error is displayed and when I check for the updated section its working, I deactivated the pro version and and use only the starter version, I worked successfully, I reactivated the pro version, the error returned. Please help up look into the Tutor LMS course update error.

Dear @emsadsolution

Please note that support for Tutor LMS Pro is not provided on the wp.org forum. Our support for the Pro version is available exclusively for customers who have purchased the plugin from Themeum. To ensure a prompt and accurate response to your inquiry, we kindly request that you contact us directly via email using the email address associated with your Themeum.com account. Additionally, please include your order number in your email so that we can assist you more effectively.

We apologize for any inconvenience caused and appreciate your understanding in this matter. Our dedicated support team will be more than happy to assist you once we receive your email.

Thank you for choosing Tutor LMS Pro, and we look forward to resolving your issue.