PRO License

  • Resolved swthrtsdrm

    (@swthrtsdrm)


    2 years, 3 months ago

    I believe that I have a Pro license – it may however not have been “renewed”… it says “inactive” Unlimited AGENCY use. So, do I need to update it? Here’s all the information that I have on the license page and the information on my wordpress stuff.

    License Key
    {removed}
    License key is located in the confirmation email you received after purchasing.
    In case of any problems, please contact support. If you don’t have a PRO license key – get it now.

    By attempting to activate a license you agree to share the following data with WebFactory Ltd: license key, site URL, site title, site WP version, and UnderConstructionPage (free) version.

    License Status Inactive
    Type: AGENCY unlimited sites`

    WordPress version: 6.1.1
    UCP Version: 3.95
    PHP Version: 8.0.25
    Site URL: https://sweetheartsdream.com
    WordPress URL: https://sweetheartsdream.com
    Theme: Flatsome Child v3.0

    • This topic was modified 2 years, 3 months ago by Yui. Reason: dont publish sensitive data

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Alexandru Tapuleasa

    (@talextech)

    Hi,

    Thank you for purchasing but this forum is for the free version only and we cannot offer support for PRO here. You should not post any license information here either as anyone can see it ??

    Please contact us through the support widget in the plugin or the website and our support team will help you ??

    Thread Starter swthrtsdrm

    (@swthrtsdrm)

    I’ve tried — this is where it sent me.

    Moderator Yui

    (@fierevere)

    永子

    For pro or commercial product support please contact the developer directly on their site.
    This includes any pre-sales topics as well.
    As the developer is aware, commercial products are not supported in these forums.
    I am sure they will have no problem supporting you there.

    Also please note, this is public forum, posting some data that should remain private is bad idea, this include tokens, secret keys, license numbers, etc

Viewing 3 replies - 1 through 3 (of 3 total)
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