hCaptcha – Woocommerce User registration issue

  • Resolved DGalilea

    (@dgalilea)


    2 years ago

    Hi,

    I am suffering a problem with hCaptcha and the Woocommerce User Registration form.
    If I try to create a new user thorough the form, the captcha pops up but when is completed nothing happens.

    If the plugin is disabled, the form works fine.

    Any suggestion?

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter DGalilea

    (@dgalilea)

    Any idea?

    Thanks.

    Plugin Contributor kaggdesign

    (@kaggdesign)

    I retested hCaptcha with the latest WC – everything works well. With your website, I cannot guess the reason now, as you have replaced hCaptcha with recaptha (plugin woo-recaptcha).

    If you can provide me with the link to the page, a test site where hCaptcha is installed, I will try to understand the reason.

    Please note that you cannot use plugins providing recaptcha together with hCaptcha. This combination causes conflicts.

    Plugin Contributor kaggdesign

    (@kaggdesign)

    Closed as non-reproducible.

Viewing 3 replies - 1 through 3 (of 3 total)
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