Prevent WooCommerce from creating a managed Stripe account

Hello,

Our more common extensions that use Stripe are Stripe Payment gateway and WooCommerce Payments, to get a better idea about your site setup, please provide us with the following:

Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? That will help to take a closer look to address your question. Thanks.

### WordPress Environment ###

WordPress address (URL): https://boomdevs.com
Site address (URL): https://boomdevs.com
WC Version: 6.9.3
REST API Version: ? 6.9.3
WC Blocks Version: ? 8.3.2
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: ? 6.1 - There is a newer version of WordPress available (6.1.1)
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1q-fips

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.9.3
WC Database Prefix: wpyw_
Total Database Size: 676.44MB
Database Data Size: 646.65MB
Database Index Size: 29.79MB
wpyw_woocommerce_sessions: Data: 4.17MB + Index: 0.21MB + Engine MyISAM
wpyw_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpyw_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wpyw_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyw_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyw_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyw_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wpyw_alm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpyw_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wpyw_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wpyw_rank_math_analytics_objects: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
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wpyw_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpyw_usermeta: Data: 42.96MB + Index: 22.06MB + Engine MyISAM
wpyw_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpyw_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wpyw_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wpyw_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyw_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyw_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyw_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyw_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyw_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyw_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyw_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyw_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyw_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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wpyw_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpyw_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpyw_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpyw_wfconfig: Data: 0.52MB + Index: 0.00MB + Engine InnoDB
wpyw_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wfhits: Data: 0.39MB + Index: 0.09MB + Engine InnoDB
wpyw_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyw_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpyw_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyw_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wflogins: Data: 0.48MB + Index: 0.16MB + Engine InnoDB
wpyw_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyw_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpyw_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpyw_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wpyw_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wpmailsmtp_debug_events: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wpyw_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wpsdb_alter_statements: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpyw_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpyw_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

acf-field: 15
acf-field-group: 8
attachment: 1241
boomdevs-demos: 26
custom_css: 2
customize_changeset: 33
docs: 86
elementor_library: 23
forminator_forms: 5
forum: 5
gp_elements: 1
inspire_invoice: 2
job_post: 3
job-item: 1
job-post: 3
mc4wp-form: 1
nav_menu_item: 56
oembed_cache: 44
page: 31
portfolio_post: 3
portfolio-post: 28
post: 58
product: 16
product_variation: 3
reply: 143
revision: 6140
seedprod: 1
shop_coupon: 2
shop_order: 46
topic: 50
web-story: 3
wp_global_styles: 1
wpcf7_contact_form: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (34) ###

Advanced Custom Fields: by WP Engine – 6.0.0
Appsero Helper: by Appsero – 1.2.2
bbPress Notify Admins: by Brajesh Singh(BuddyDev.com) – 1.0.3
bbPress - Private Replies: by Pippin Williamson and Remi Corson – 1.3.3
bbPress: by The bbPress Contributors – 2.6.9
Top Table Of Contents Pro: by BoomDevs – 1.0.1
Conditional Fields for Contact Form 7: by Jules Colle – 2.2.6
Classic Editor: by WordPress Contributors – 1.6.2
Code Syntax Block: by Marcus Kazmierczak – 3.1.1
Codestar Framework: by Codestar – 2.1.9
Contact Form 7: by Takayuki Miyoshi – 5.6.3
Elementor Pro: by Elementor.com – 3.7.3
Unlimited Elementor Inner Sections By BoomDevs: by BoomDevs – 1.1.1
Elementor: by Elementor.com – 3.7.7
Embed Calendly: by Embed Calendly
Shycoder – 3.0

Forminator Pro: by WPMU DEV – 1.18.0
GP Premium: by Tom Usborne – 2.1.2
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 2.4.14
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.10
Make Column Clickable Elementor: by Fernando Acosta – 1.4.0
Gist All-In-One Marketing - Live Chat, Popups, Email: by Gist – 2.6.2
NitroPack: by NitroPack LLC – 1.5.16
BoomDevs Plugin License Checker: by BoomDevs – 1.0.0
Sassy Social Share: by Team Heateor – 3.3.43
Rank Math SEO: by Rank Math – 1.0.98.2
SVG Support: by Benbodhi – 2.5.1
TOP Table Of Contents: by BoomDevs – 1.1.10
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.22

User Verification: by PickPlugins – 1.0.84
weDocs: by weDevs – 1.7.1
WooCommerce Stripe Gateway: by WooCommerce – 6.8.0
WooCommerce: by Automattic – 6.9.3 (update to version 7.1.0 is available)
WP Mail SMTP: by WPForms – 3.5.2
WPMU DEV Dashboard: by WPMU DEV – 4.11.15

### Inactive Plugins (3) ###

Hummingbird Pro: by WPMU DEV – 3.3.4
Smush Pro: by WPMU DEV – 3.11.1
WP phpMyAdmin: by Puvox.software – 5.2.0.7

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #36 - /products/
Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #38 - /checkout/
My account: #39 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: BoomDevs
Version: 0.1
Author URL: https://robinislam.me
Child Theme: ?
Parent Theme Name: GeneratePress
Parent Theme Version: 3.1.3 – 3.2.3 is available
Parent Theme Author URL: https://tomusborne.com
WooCommerce Support: ?

### Templates ###

Overrides: boomdevs/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
boomdevs/woocommerce/checkout/form-pay.php version 3.4.0 is out of date. The core version is 5.2.0
boomdevs/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0
boomdevs/woocommerce/content-product.php
boomdevs/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 6.0.0
boomdevs/woocommerce/myaccount/navigation.php
boomdevs/woocommerce/order/order-details-item.php version 3.7.0 is out of date. The core version is 5.2.0
boomdevs/woocommerce/order/order-details.php
boomdevs/woocommerce/single-product-reviews.php

Outdated Templates: ?
					
					
						Learn how to update

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-09-09 12:37:09 +06:00
Options: ?
Notes: 107
Onboarding: completed

### Action Scheduler ###

Complete: 4,483
Oldest: 2022-11-02 07:39:53 +0000
Newest: 2022-11-20 04:23:06 +0000

Failed: 9
Oldest: 2021-12-19 12:57:15 +0000
Newest: 2022-10-04 07:18:43 +0000

Pending: 3
Oldest: 2022-11-21 02:16:55 +0000
Newest: 2022-11-23 06:59:44 +0000

### Status report information ###

Generated at: 2022-11-20 11:02:16 +06:00

Hi @boomdevs

Thanks for sending the System Status Report.

Connecting stripe with WooCommerce using this plugin creates a new managed account inside Stripe with the tag “Managed by WooCommerce”

Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

WC Version: 6.9.3
WC Database Version: 6.9.3

As a first step, please update WooCommerce core to the latest version and its database by going to WooCommerce > Status > Tools > Update Database.

WooCommerce Stripe Gateway: by WooCommerce – 6.8.0

Then, please update Stripe as well since the latest version is already at 7.0.1.

Let us know how it goes!

Please take a look at this image: https://prnt.sc/GRQvhGfb3IHt
As you can see it says WooCommerce manages the account. In the payment method settings, I didn’t use these account keys, I used a different one. But WooCommerce automatically created this account for me.
How can I use a Stripe account that already exists?
Regards,
Robin

Hi,

Thanks for sending the screenshot and the report.

You can connect a new (or existing) stripe account, if you would like to do that, please navigate to WooCommerce > settings > payments > stripe > settings > account details > edit account keys.

More information is on our documentation below:
https://woocommerce.com/document/stripe/#setup-and-configuration

I hope this helps.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.