WordPress links and buttons code

  • Resolved javelin55

    (@javelin55)


    2 years ago

    I’m trying to fix a website that has 3cx wordpress plugin.

    The widget displays fine in the bottom right corner.

    But it has buttons on the page which are supposed to open the chat widget they appear to be broken (probably old code from previous versions).

    What is the correct code needed to create buttons or links to open the chat widget in wordpress? it’s a custom theme so cannot use block editor.

    This is the old code in the editor which I’m guessing just needs tweaking.

    <div id="wplc-chat-box" class="wp-block-wp-live-chat-support-wplc-chat-box">
<div id="wplc_wrapper">
<div class="wplc_block"><span class="wplc_block_text">Click here</span> <i class="" data-fa-i2svg=""></i></div>
</div>
</div>

    The page I need help with: [log in to see the link]

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  • Hello Javelin 55,

    New version is totally different, I am not sure that you can use code from old version (< 10 version).

    Anyway, we have not this functionality to manually open live chat. You can use our code snippet, that will display livechat in the corner of screen.

Viewing 1 replies (of 1 total)
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