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Resolved

(@melasselin)

Hello,

I am experiencing a critical error that gives me the white screen of death whenever I try to edit a page (it doesn’t appear to be affecting the front end, only the backend). Here is the error log:

2022-11-16T20:41:17+00:00 CRITICAL Uncaught TypeError: strip_tags(): Argument #1 ($string) must be of type string, array given in /nas/content/live/habitatskc/wp-includes/formatting.php:5398
Stack trace:
#0 /nas/content/live/habitatskc/wp-includes/formatting.php(5398): strip_tags(Array)
#1 [internal function]: wp_strip_all_tags(Array)
#2 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Schemas/V1/CartItemSchema.php(475): array_map('wp_strip_all_ta...', Array)
#3 [internal function]: Automattic\WooCommerce\StoreApi\Schemas\V1\CartItemSchema->format_item_data_element(Array)
#4 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Schemas/V1/CartItemSchema.php(462): array_map(Array, Array)
#5 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Schemas/V1/CartItemSchema.php(354): Automattic\WooCommerce\StoreApi\Schemas\V1\CartItemSchema->get_item_data(Array)
#6 [internal function]: Automattic\WooCommerce\StoreApi\Schemas\V1\CartItemSchema->get_item_response(Array)
#7 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Schemas/V1/AbstractSchema.php(261): array_map(Array, Array)
#8 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Schemas/V1/CartSchema.php(352): Automattic\WooCommerce\StoreApi\Schemas\V1\AbstractSchema->get_item_responses_from_schema(Object(Automattic\WooCommerce\StoreApi\Schemas\V1\CartItemSchema), Array)
#9 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Routes/V1/Cart.php(50): Automattic\WooCommerce\StoreApi\Schemas\V1\CartSchema->get_item_response(Object(WC_Cart))
#10 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Routes/V1/AbstractRoute.php(109): Automattic\WooCommerce\StoreApi\Routes\V1\Cart->get_route_response(Object(WP_REST_Request))
#11 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Routes/V1/AbstractCartRoute.php(92): Automattic\WooCommerce\StoreApi\Routes\V1\AbstractRoute->get_response(Object(WP_REST_Request))
#12 /nas/content/live/habitatskc/wp-includes/rest-api/class-wp-rest-server.php(1171): Automattic\WooCommerce\StoreApi\Routes\V1\AbstractCartRoute->get_response(Object(WP_REST_Request))
#13 /nas/content/live/habitatskc/wp-includes/rest-api/class-wp-rest-server.php(1018): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc/store/v1/ca...', Array, NULL)
#14 /nas/content/live/habitatskc/wp-includes/rest-api.php(535): WP_REST_Server->dispatch(Object(WP_REST_Request))
#15 /nas/content/live/habitatskc/wp-includes/rest-api.php(2884): rest_do_request(Object(WP_REST_Request))
#16 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Assets/AssetDataRegistry.php(317): rest_preload_api_request(Array, '/wc/store/v1/ca...')
#17 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AllProducts.php(40): Automattic\WooCommerce\Blocks\Assets\AssetDataRegistry->hydrate_api_request('/wc/store/v1/ca...')
#18 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AllProducts.php(33): Automattic\WooCommerce\Blocks\BlockTypes\AllProducts->hydrate_from_api()
#19 /nas/content/live/habitatskc/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/AbstractBlock.php(100): Automattic\WooCommerce\Blocks\BlockTypes\AllProducts->enqueue_data()
#20 /nas/content/live/habitatskc/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Blocks\BlockTypes\AbstractBlock->enqueue_editor_assets('')
#21 /nas/content/live/habitatskc/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#22 /nas/content/live/habitatskc/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#23 /nas/content/live/habitatskc/wp-admin/edit-form-blocks.php(272): do_action('enqueue_block_e...')
#24 /nas/content/live/habitatskc/wp-admin/post.php(187): require('/nas/content/li...')
#25 {main}
  thrown in /nas/content/live/habitatskc/wp-includes/formatting.php on line 5398

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Saif
(@babylon1999)

2 years, 3 months ago

Hello @melasselin,

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Look forward to hearing back from you.
Thread Starter melasselin
(@melasselin)

2 years, 3 months ago
### WordPress Environment ###

WordPress address (URL): https://www.habitatstoreskc.org
Site address (URL): https://www.habitatstoreskc.org
WC Version: 7.1.0
REST API Version: ? 7.1.0
WC Blocks Version: ? 8.7.5
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.25
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.74.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: wp_h4g
Total Database Size: 1369.55MB
Database Data Size: 1189.07MB
Database Index Size: 180.48MB
wp_h4gwoocommerce_sessions: Data: 4.02MB + Index: 0.06MB + Engine InnoDB
wp_h4gwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_h4gwoocommerce_order_items: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_h4gwoocommerce_order_itemmeta: Data: 22.56MB + Index: 24.09MB + Engine InnoDB
wp_h4gwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_h4gwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_h4gactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gactionscheduler_logs: Data: 7.02MB + Index: 6.03MB + Engine InnoDB
wp_h4gadvads_clicks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gadvads_impressions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gaioseo_cache: Data: 0.30MB + Index: 0.03MB + Engine InnoDB
wp_h4gaioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_h4gaioseo_posts: Data: 2.52MB + Index: 0.08MB + Engine InnoDB
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wp_h4gcommentmeta: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
wp_h4gcomments: Data: 20.55MB + Index: 18.09MB + Engine InnoDB
wp_h4gcsp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4glinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4glinksync_laidKey: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4glinksync_log: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_h4gmailchimp_carts: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_h4gmailchimp_jobs: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_h4gmclean_refs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_h4gmclean_scan: Data: 2.02MB + Index: 0.14MB + Engine InnoDB
wp_h4gms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4goptions: Data: 104.30MB + Index: 4.16MB + Engine InnoDB
wp_h4gpostmeta: Data: 145.69MB + Index: 76.19MB + Engine InnoDB
wp_h4gposts: Data: 23.50MB + Index: 10.44MB + Engine InnoDB
wp_h4gsms_repeating: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gsms_scheduled: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gsms_send: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_h4gsms_subscribes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gsms_subscribes_group: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gsnippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gtermmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_h4gterms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_h4gterm_relationships: Data: 3.09MB + Index: 1.16MB + Engine InnoDB
wp_h4gterm_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_h4gusermeta: Data: 7.50MB + Index: 7.03MB + Engine InnoDB
wp_h4gusers: Data: 0.33MB + Index: 0.27MB + Engine InnoDB
wp_h4gwcfm_daily_analysis: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwcfm_detailed_analysis: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwcfm_marketplace_orders_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwcfm_messages: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcpv_commissions: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_h4gwcpv_per_product_shipping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_h4gwc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_h4gwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwc_customer_lookup: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
wp_h4gwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gwc_order_coupon_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_h4gwc_order_product_lookup: Data: 2.52MB + Index: 2.67MB + Engine InnoDB
wp_h4gwc_order_stats: Data: 1.52MB + Index: 1.17MB + Engine InnoDB
wp_h4gwc_order_tax_lookup: Data: 1.52MB + Index: 0.63MB + Engine InnoDB
wp_h4gwc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwc_product_meta_lookup: Data: 1.33MB + Index: 0.69MB + Engine InnoDB
wp_h4gwc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gwdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwdr_order_item_discounts: Data: 0.22MB + Index: 0.17MB + Engine InnoDB
wp_h4gwdr_rules: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpforms_entries: Data: 0.42MB + Index: 0.02MB + Engine InnoDB
wp_h4gwpforms_entry_fields: Data: 0.23MB + Index: 0.20MB + Engine InnoDB
wp_h4gwpforms_entry_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_h4gwpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpml_mails: Data: 799.72MB + Index: 0.00MB + Engine InnoDB
wp_h4gwpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_h4gyith_wcan_filter_sessions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_h4gyith_wcwl: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
wp_h4gyith_wcwl_lists: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_h4gyoast_indexable: Data: 13.45MB + Index: 9.27MB + Engine InnoDB
wp_h4gyoast_indexable_hierarchy: Data: 0.28MB + Index: 0.42MB + Engine InnoDB
wp_h4gyoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_h4gyoast_primary_term: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_h4gyoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_h4gywsfl_list: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

advanced_ads: 21
attachment: 28272
condition_group: 2
ct_content_block: 11
custom_css: 3
customize_changeset: 5
elementor_library: 1
nav_menu_item: 58
page: 31
post: 3
product: 3040
product_variation: 34
revision: 90
seedprod: 2
shop_coupon: 20
shop_order: 11243
shop_order_refund: 2318
viwec_template: 15
wmpc-trash: 2261
wp_global_styles: 2
wp_navigation: 1
wpcode: 2
wpforms: 13
yith_wcan_preset: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (45) ###

WooCommerce Authorize.Net Gateway: by Pledged Plugins – 5.2.3
Advanced Ads – PopUp and Layer Ads: by Advanced Ads GmbH – 1.7.5
Advanced Ads Pro: by Advanced Ads GmbH – 2.19.2
Advanced Ads – Responsive Ads: by Advanced Ads GmbH – 1.10.5
Advanced Ads – Tracking: by Advanced Ads GmbH – 2.4.0
Advanced Ads: by Thomas Maier
Advanced Ads GmbH – 1.38.0

Advanced Local Pickup PRO: by zorem – 1.5.2
Akismet Anti-Spam: by Automattic – 5.0.1
Gutenberg Block Unit Test: by Rich Tabor – 1.0.6
Blocksy Companion (Premium): by CreativeThemes – 1.8.59
Blocksy Companion: by CreativeThemes – 1.8.59
Code Snippets: by Code Snippets Pro – 3.2.2
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.15.6
Custom Order Statuses for WooCommerce: by Nuggethon – 1.5.2
Display PHP Version: by David Gwyer – 1.7
Facebook for WooCommerce: by Facebook – 3.0.4
MonsterInsights – eCommerce Addon: by MonsterInsights Team – 8.3.8
Getwid: by MotoPress – 1.8.2
MonsterInsights Pro: by MonsterInsights – 8.10.1
Health Check & Troubleshooting: by The www.remarpro.com community – 1.5.1
Jetpack: by Automattic – 11.5.1
Mailchimp for WooCommerce: by Mailchimp – 2.7.6
Media Cleaner: by Jordy Meow – 6.5.0
Max Mega Menu – Pro Addon: by megamenu.com – 2.2.7
Max Mega Menu: by megamenu.com – 3.0
MonsterInsights – Dimensions Addon: by MonsterInsights Team – 2.0.5
Sucuri Security – Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.35
Ultimate Blocks: by Ultimate Blocks – 2.5.4
WooCommerce Product Table Lite: by WC Product Table – 2.6.1
Woo Discount Rules PRO 2.0: by Flycart – 2.5.2
Woo Discount Rules: by Flycart – 2.5.2
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3
WooCommerce Product Vendors: by WooCommerce – 2.1.69
WooCommerce Shipping & Tax: by WooCommerce – 2.0.0
WooCommerce: by Automattic – 7.1.0
Yoast SEO: by Team Yoast – 19.10
WP Headers And Footers: by WPBrigade – 2.0.1
WP Mail Logging: by Wysija – 1.10.4
WP Engine Automated Migration: by WPEngine – 4.78
WP SMS Pro Pack: by VeronaLabs – 3.3.13
WP SMS: by VeronaLabs – 5.8.5
Backup Duplicator & Migration – WP STAGING: by WP-STAGING
WPStagingBackup – 2.10.0

WPForms Custom Captcha: by WPForms – 1.6.0
WPForms: by WPForms – 1.7.8
YITH WooCommerce Ajax Product Filter Premium: by YITH – 4.16.0

### Inactive Plugins (4) ###

Advanced Local Pickup for WooCommerce: by zorem – 1.5.1
WPCode Lite: by WPCode – 2.0.4.4
WPForms Lite: by WPForms – 1.7.8
YITH WooCommerce Ajax Product Filter: by YITH – 4.16.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (7) ###

Force Strong Passwords – WPE Edition: by Jason Cosper – 1.8.0
Health Check Troubleshooting Mode: by – 1.8.1
WP Engine Cache Plugin: by WP Engine – 1.1.0
WP Engine Seamless Login Plugin: by WP Engine – 1.6.0
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1
WP STAGING Optimizer: by René Hermenau – 1.5.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #206140 – /all-products-2/
Cart: #7 – /cart/
Checkout: #8 – /checkout/
My account: #9 – /my-account/
Terms and conditions: #819 – /curbside-pickupreturn-policies/

### Theme ###

Name: Blocksy Child
Version: (update to version 0 is available)
Author URL:
Child Theme: ?
Parent Theme Name: Blocksy
Parent Theme Version: 1.8.59
Parent Theme Author URL: https://creativethemes.com
WooCommerce Support: ?

### Templates ###

Overrides: blocksy/woocommerce/cart/cart.php
blocksy/woocommerce/cart/mini-cart.php
blocksy/woocommerce/content-widget-product.php
blocksy/woocommerce/content-widget-reviews.php
blocksy-child/woocommerce/emails/customer-processing-order.php
blocksy/woocommerce/myaccount/my-account.php
blocksy/woocommerce/product-searchform.php
blocksy/woocommerce/single-product/tabs/tabs.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-29 20:24:27 -08:00
Options: ?
Notes: 91
Onboarding: completed

### Action Scheduler ###

Canceled: 10
Oldest: 2022-11-03 15:13:35 -0700
Newest: 2022-11-28 09:53:28 -0800

Complete: 29,266
Oldest: 2022-10-28 15:21:20 -0700
Newest: 2022-11-28 12:43:02 -0800

Failed: 46
Oldest: 2022-10-31 15:07:20 -0700
Newest: 2022-11-28 10:34:53 -0800

Pending: 11
Oldest: 2022-11-28 14:03:21 -0800
Newest: 2022-11-30 09:19:20 -0800

### Status report information ###

Generated at: 2022-11-28 12:43:24 -08:00
- This reply was modified 2 years, 3 months ago by melasselin.
Thread Starter melasselin
(@melasselin)

2 years, 3 months ago
Also here are the relevant lines in formatting.php, lines 5383-5405:
```
/**
 * Properly strips all HTML tags including script and style
 *
 * This differs from strip_tags() because it removes the contents of
 * the <code><script></code> and <code><style></code> tags. E.g. <code>strip_tags( '<script>something</script>' )</code>
 * will return 'something'. wp_strip_all_tags will return ''
 *
 * @since 2.9.0
 *
 * @param string $string        String containing HTML tags
 * @param bool   $remove_breaks Optional. Whether to remove left over line breaks and white space chars
 * @return string The processed string.
 */
function wp_strip_all_tags( $string, $remove_breaks = false ) {
	$string = preg_replace( '@<(script|style)[^>]*?>.*?</\\1>@si', '', $string );
	$string = strip_tags( $string );

	if ( $remove_breaks ) {
		$string = preg_replace( '/[\r\n\t ]+/', ' ', $string );
	}

	return trim( $string );
}
```
anastas10s
(@anastas10s)

2 years, 3 months ago
Hi there @melasselin,

Thank you for reaching back with further information on that, and the site’s System Status Report (SSR).

This kind of problem is usually caused by a conflict with your theme or with another plugin.

The best way to determine this is to:

1. Temporarily switch your theme to Storefront or Twenty Twenty theme.
2. Try to reproduce the problem: Check whether you still encounter the issue!

If the problem is resolved, it’s a theme conflict. If not, continue to the next steps.

3. Temporarily deactivate all plugins except WooCommerce. You can do this manually or use a plugin to help (see below for tools).
4. Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

For more detailed instructions, check out How to test for plugin and theme conflicts.

Tools to help with troubleshooting

Meks Quick Plugin Disabler will remember what plugins you had active when you switch it back on.

You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

Please let us know how that goes.
- This reply was modified 2 years, 3 months ago by anastas10s. Reason: typo
Plugin Support Gabriel – a11n
(@gabrielfuentes)

2 years, 3 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.