• Resolved davidtrebacz

    (@davidtrebacz)


    https://cloud.trebacz.com/index.php/s/99tTDkW86zBySgb

    2022-11-15T17:34:43+00:00 DEBUG
    ====Stripe Version: 6.9.0====
    ====Start Log====
    payment_intents/* request: Array
    (
    [amount] => 600
    [currency] => USD
    [statement_descriptor] => Glass House Store
    [description] => Glass House Store – Order 69364
    [customer] => cus_*
    [payment_method_types] => Array
    (
    [0] => card
    )

    [metadata] => Array
    (
    [customer_name] => Davibacz
    [customer_email] => daviebacz.com
    [site_url] => https://www.glasshousestore.com
    [order_id] => 69364
    [order_key] => wc_order_UwDs*SzuQ
    [payment_type] => single
    )

    )

    ====End Log====

    2022-11-15T17:34:47+00:00 DEBUG
    ====Stripe Version: 6.9.0====
    ====Start Log====
    Begin processing UPE redirect payment for order 69364 for the amount of 6.00
    ====End Log====

    2022-11-15T17:34:47+00:00 DEBUG
    ====Stripe Version: 6.9.0====
    ====Start Log====
    payment_intents/pi_3M4T1fGbqsC9*rhc2?expand[]=payment_method
    ====End Log====

    2022-11-15T17:34:47+00:00 DEBUG
    ====Stripe Version: 6.9.0====
    ====Start Log====
    Processing response: stdClass Object
    (
    [id] => ch_3M4T1fG*eoqud
    [object] => charge
    [amount] => 600
    [amount_captured] => 600
    [amount_refunded] => 0
    [application] =>
    [application_fee] =>
    [application_fee_amount] =>
    [balance_transaction] => txn_3M4T1f*tPcRc54
    [billing_details] => stdClass Object
    (
    [address] => stdClass Object
    (
    [city] => Fountain Hills
    [country] => US
    [line1] => 15481 E Palisades Blvd
    [line2] => –
    [postal_code] => 85268
    [state] => AZ
    )

    [email] => [email protected]
    [name] => David Trebacz
    [phone] => 815-529-2638
    )

    [calculated_statement_descriptor] => GLASS HOUSE STORE
    [captured] => 1
    [created] => 1668533686
    [currency] => usd
    [customer] => cus_HCT*Rmk
    [description] => Glass House Store – Order 69364
    [destination] =>
    [dispute] =>
    [disputed] =>
    [failure_balance_transaction] =>
    [failure_code] =>
    [failure_message] =>
    [fraud_details] => stdClass Object
    (
    )

    [invoice] =>
    [livemode] =>
    [metadata] => stdClass Object
    (
    [customer_email] => da*acz.com
    [customer_name] => David Trebacz
    [order_id] => 69364
    [order_key] => wc_order_UwD*zuQ
    [payment_type] => single
    [site_url] => https://www.glasshousestore.com
    )

    [on_behalf_of] =>
    [order] =>
    [outcome] => stdClass Object
    (
    [network_status] => approved_by_network
    [reason] =>
    [risk_level] => normal
    [risk_score] => 19
    [seller_message] => Payment complete.
    [type] => authorized
    )

    [paid] => 1
    [payment_intent] => pi_3M4T1f*hStrhc2
    [payment_method] => pm_1M4T21*Tb8Zb6JtWL
    [payment_method_details] => stdClass Object
    (
    [card] => stdClass Object
    (
    [brand] => visa
    [checks] => stdClass Object
    (
    [address_line1_check] => pass
    [address_postal_code_check] => pass
    [cvc_check] => pass
    )

    [country] => US
    [exp_month] => 1
    [exp_year] => 2023
    [fingerprint] => Kt*ihLyjj
    [funding] => credit
    [installments] =>
    [last4] => 4242
    [mandate] =>
    [network] => visa
    [three_d_secure] =>
    [wallet] =>
    )

    [type] => card
    )

    [receipt_email] =>
    [receipt_number] =>
    [receipt_url] => https://pay.stripe.com/receipts/payment/CAcaFwoVYW*cASY67OjQ6dll
    [refunded] =>
    [refunds] => stdClass Object
    (
    [object] => list
    [data] => Array
    (
    )

    [has_more] =>
    [total_count] => 0
    [url] => /v1/charges/ch_3M4T1fG*wzeoqud/refunds
    )

    [review] =>
    [shipping] =>
    [source] =>
    [source_transfer] =>
    [statement_descriptor] => Glass House Store
    [statement_descriptor_suffix] =>
    [status] => succeeded
    [transfer_data] =>
    [transfer_group] =>
    )

    ====End Log====

    2022-11-15T17:34:47+00:00 DEBUG
    ====Stripe Version: 6.9.0====
    ====Start Log====
    balance/history/txn_3M4T1fGbqsC9YjTb0tPcRc54
    ====End Log====

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter davidtrebacz

    (@davidtrebacz)

    First link in the thread is the GUI confirmation. I have tried version 6.9 and 7.0.1 and both have problems inconsistent. I have debug logs…. and we have seen duplicate orders since 11/11. Right now Stripe is shut off…

    Thread Starter davidtrebacz

    (@davidtrebacz)

    When we do get an order through – It shows the site header on the order recieved page ????

    https://cloud.trebacz.com/index.php/s/Fe3DpycR68i242L

    Thread Starter davidtrebacz

    (@davidtrebacz)

    We have traced our error to a 3rd party plug in. In our PHP we had this error: #37 {main}
    thrown in glasshousestore.com/wp-content/plugins/gift-cards-for-woocommerce/includes/giftcard-checkout.php on line 431

    Line 431 contains this: $total_rows[‘discount’][‘value’] = $discount – $giftValue;

    Disabling this plugin fixed our checkout. It also seems to be out of production, so we’ll likely be moving on to a new gift card plug-in.

    Thread Starter davidtrebacz

    (@davidtrebacz)

    Changing our gift certificate plugin – cured the problem.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Stripe plugin reporting failed order in UI – version 7.0.1 or 6.9 – Log looks ok’ is closed to new replies.