• Resolved chiefginger

    (@chiefginger)


    Hey Jeffrey,

    We still have issues with the Gravity Forms plugin throwing a critical error. We are seeing this on multiple sites now, which is no good because we love the plugin so much, we put it on everything. :-/

    What do you need to troubleshoot?

    thanks
    MaryKay

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Systasis Computer Systems

    (@systasiscomputersystems)

    Hi MK,

    Please send the Gravity Forms System Report as outlined in my earlier reply. I’ll take a look and post here.

    Plugin Author Systasis Computer Systems

    (@systasiscomputersystems)

    Also, when you say “throwing a critical error”, can you capture a screen shot? The posted link didn’t work.

    Plugin Author Systasis Computer Systems

    (@systasiscomputersystems)

    Also, what’s the commin denominator across multiple sites? I’ll probably need that systme report from at least two of the sites. It might also be helpful to enable Gravity Forms logging if you haven’t done so already.

    Plugin Author Systasis Computer Systems

    (@systasiscomputersystems)

    Do you still have the Novak SDK installed? It’s possible there’s a conflict between that version’s Infusionsoft SDK library and PHP 8. The current version of this plugin has a PHP8 compatible version bundled in. That bundling requires uninstalling the legacy Novak WordPress plugin.

    Plugin Author Systasis Computer Systems

    (@systasiscomputersystems)

    Resolved in 2.4.3 as hotfix for overloaded xmlrpc_client class

Viewing 5 replies - 1 through 5 (of 5 total)
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