• Resolved bowbow7

    (@bowbow7)


    Hello Team,

    Thank you for the great work on the plugin, recently we are having some issues with the Elementor page builder loading.

    We notice several things going on with the plugin.
    1-the plugins have a conflict with elements of other plugins such as Elementor pro| elements kit| premiums addons | premium add-ons Pro.
    the conflict appears once you use an element and try to load the page the page won’t load unless we disable jeg Elementor even if the element is not from jeg elementor
    2-if you disable all the elements in jeg Elementor and try to reload the page it still won’t load this means the disabled doesn’t stop the scripts from loading in the background.
    3-we already increased the memory to 512M and this didn’t solve the page load.
    4-here are 2 elements we used that stop the page from loading unless we disable jeg elementor plugin
    -unfold (premium add-ons)
    -buttons (Premium add-ons)
    and other elements which we tried to avoid using just so we don’t fall in conflict once we used some elements from different addons.

    We also raised tickets to each addon so they are aware of the conflicts going on.
    Please let me know how can I solve this conflict.
    regards,

    • This topic was modified 2 years ago by bowbow7.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @bowbow7,

    We apologize in advance for our delay in responding and thank you also for the explanation you provided.

    We’ve tried it, but we don’t have any issues like this. Does this issue also occur when you create a new page and design the same view?

    Since we didn’t encounter this kind of issue, could you provide us with the error that appears in the browser console, and give us the system info of Elementor (Elementor -> System Info)? You can omit information that you do not wish to publish.

    We will wait for further news from you.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @bowbow7,

    How are you? We haven’t heard of it in a long time.

    In the past few days, we have encountered a conflict issue with the Metform plugin v3.0.0 and above. Do you have the Metform plugin on your site? If you have it, for now, we advise you to downgrade it to v.2.2.1.

    We will wait for further news from you. If there is no news, we will mark this forum as resolved.

    Thank You

    Thread Starter bowbow7

    (@bowbow7)

    Hello Team,

    After I updated the plugin with the latest update, the issue was gone.
    So now it is working fine on my side.
    It had a conflict with the Premium addons premium version when it was on the old version.
    So now all is good, you can make this as solved.

    Thank you,
    Regards,

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @bowbow7,

    We are very happy to know that. If you have other issues, feel free to create a new topic.

    Thank You ??

Viewing 4 replies - 1 through 4 (of 4 total)
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