Capabilities not opening in WordPress Admin

Hi @hemasusi

Could you please confirm if this is not affected by other plugins? You can confirm that by deactivating all plugins except PublishPress Capabilities.

Thanks,

Hi,

Actually two pages are not opening. One is capabilities page and another one is APi LOgs List page.
Our server team confirms that, this will happen when there is slow performance, slow code.
But can do anything in Production site.

Anyone help?

You can do that on staging site so you can safely debug the issue.

We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, please reply again here, or you can start a new thread.

Thanks,

Hi,

Recent versions of Capabilities plugin (2.5.1, 2.5.2, 2.6.0) Roles page showing error ‘The application did not respond in time.’
https://prnt.sc/09aRklYyfvHK
https://prnt.sc/WHCvKonkZkjG

But when i revert the version & activate the 1.10 version, it is working.

What is the reason ?
Is the latest version compatible to WP 6.0.2 and Woo 6.6 ???

Kindy reply

We can’t pin point the exact issue without troubleshooting. If you have a premium subscription with us, we are happy to do the troubleshooting on your site. You can submit your ticket here: https://publishpress.com/support/

If you do not have premium subscription with us, please do basic troubleshooting first as we inform in the above reply. As our plugin works fine in our testing

Hi,

Simple, the issue in the recent version of Publ.Cap plugin. The page loading is too long and says application timeout. The slow php log having below errors. i.e This is causing the slow performance and not displaying the page.
https://prnt.sc/bSFhNaDcCcsk

The error log does not contain really helpful information. Could you please try it with new fresh WordPress installation to see if you still can replicate it?