downloading plugins

  • Resolved inforthb

    (@inforthb)


    2 years, 4 months ago

    I have bought the pro lifetime bundle

    When I go to the list of addons in my account page for most addons there are more than one zip file… am I meant to download all the zipfiles for each addon? or how do I know what to download…. it would be pretty horrendous to download so many for each function..? I have shown some examples below… 

    Easy Digital Downloads Integration

    qsm-edd-integration-v_2_0_1
    qsm-edd-integration-2.0.2
    qsm-edd-integration-2.0.3.zip
    qsm-edd-integration-2.0.4.zip
    qsm-edd-integration-2.0.5.zip
    qsm-edd-integration-2.0.6.zip

Export Results

    qsm-export-results-1.4.9.zip
    qsm-export-results-1.4.10.zip
    qsm-export-results-1.4.11.zip
    qsm-export-results-1.4.12
    qsm-export-results-1.4.13.zip

Extra Shortcodes

    qsm-extra-shortcodes-v_2_0_0
    qsm-extra-shortcodes-2.0.1.zip
    qsm-extra-shortcodes-2.0.2.zip
    qsm-extra-shortcodes-2.0.3.zip
    qsm-extra-shortcodes-2.0.4.zip
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  • Hi @inforthb

    As I can see that you are our pro customer so I request you to please submit your issues on our official support channel, so we can take it up there.

    As per forum guidelines

    For support of commercial themes or plugins, go to the official support channel.
    In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.
    Forum volunteers are also not given access to commercial products, so they would not know why a commercial theme or plugin is not working properly.

    Ultimately, the vendors are responsible for supporting their commercial product.
    If you are a vendor and observe someone asking questions about your paid plugin or theme, please direct them towards your own support resources.

    Regards
    Sumit

    Thread Starter inforthb

    (@inforthb)

    Thank you, I did 12 hours ago… so far no response… hoped someone here might be able to help

    Hi @inforthb

    As I can see that you are our pro customer and have also submitted your issues on our official support channel, so we can take it up there.

    As per forum guidelines

    For support of commercial themes or plugins, go to the official support channel.
    In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.
    Forum volunteers are also not given access to commercial products, so they would not know why a commercial theme or plugin is not working properly.

    Ultimately, the vendors are responsible for supporting their commercial product.
    If you are a vendor and observe someone asking questions about your paid plugin or theme, please direct them towards your own support resources.

    Regards,
    sumit

Viewing 3 replies - 1 through 3 (of 3 total)
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