Card Declined

  • I installed your plugin and set it up using the API Login ID, Transaction Key and Public Client Key from our Authorize.net account but all cards are being declined.

    I made sure sandbox mode is not checked.

    Is there something I’m missing?

    Anything I need to do within the Authorize.net account?

    This is from the debug log:

    2022-10-31T21:45:34+00:00 DEBUG Info: Begin processing payment for order 2010 for the amount of 32.58
2022-10-31T21:45:35+00:00 DEBUG Gateway Error: <!-- Error: 30 -->Your card has been declined.
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  • Thread Starter dangerdanj

    (@dangerdanj)

    I noticed under the failed order it says this in the order notes:
    AVS Response: B – Address not provided for AVS check or street address match, postal code could not be verified

    Why would the billing address not be sent to Authorize.net using your plugin?

    Plugin Author mohsinoffline

    (@mohsinoffline)

    Hello there,

    The error code 30 indicates an issue with your merchant account setup. Please contact your merchant service provider and they can look into it.
    https://developer.authorize.net/api/reference/responseCodes.html?code=30

    If they ask for additional transaction logs, please enable “gateway debug” mode from the plugin settings page and make another test transaction. The logs will then display the full API request/response set, which you can forward to your provider after redacting any sensitive information.

Viewing 2 replies - 1 through 2 (of 2 total)
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