• Resolved robiulislamafs

    (@robiulislamafs)


    My website doesn’t show all web stories after updating to the new version. Only shows two web stories.
    How I can solve this or its update problem?

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    @robiulislamafs Hi there. Does this also happen if you disable all other plugins and activate a WordPress theme like Twenty Twenty Two?

    To safely simulate this, navigate to WordPress Plugins and click on Web Stories > Troubleshoot. You will see that the Troubleshooting mode has been enabled. This mode only affects the experience of the logged-in user, not your website visitors.

    Thread Starter robiulislamafs

    (@robiulislamafs)

    In previous versions it was show 4 stories in web stories widgets,but now it shows 1 stories in middle and 2 sides are blank. you can check my website site for know the problem

    Thread Starter robiulislamafs

    (@robiulislamafs)

    This support team not much helpful ??????

    Plugin Author Pascal Birchler

    (@swissspidy)

    Please note that we do not provide support over weekends, so we haven’t actually gotten a chance yet to reply to your previous comment. No need to react like this.

    That said, I don’t actually see any issues with the Web Stories shown on your homepage:

    If you see something else, please share a screenshot and let us know which browser & device this occurs with.

    Thread Starter robiulislamafs

    (@robiulislamafs)

    now it’s well because i am using the previous version. when i am update come it’s occurs problem.

    Thread Starter robiulislamafs

    (@robiulislamafs)

    Now check it. You will see the difference ??.
    It’s occur all browser and all device.

    Plugin Author Pascal Birchler

    (@swissspidy)

    Thank you, I see it now.

    I think I know what the problem is and we’ll fix it in our next release.

    Thread Starter robiulislamafs

    (@robiulislamafs)

    How much time is required for this correction? Should I use the current version or the previous version?

    Plugin Author Pascal Birchler

    (@swissspidy)

    I can’t provide an estimate right now, but if you feel comfortable using the previous version for now, that should be fine. We’ll try to get it fixed as soon as possible.

    Thread Starter robiulislamafs

    (@robiulislamafs)

    Ok thnxx??

    Plugin Support Luckyna San

    (@luckynasan)

    Since the update has been made to the Web Stories plugin, this topic will be marked as resolved. Please feel free to open a?new support topic?if you experience any other issues. Thank you!

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘After Update Problem’ is closed to new replies.