Support Ticket Attachments Not Working

  • Resolved runnrunnq

    (@runnrunnq)


    2 years, 1 month ago

    Created a ticket on your system Ticket #11727 two days ago without reply. This is an urgent issues for us. Image attachments by customers ate directing to the main page.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milind Ighe

    (@miliighe)

    Hello There,

    Sorry for the delay. We were on Diwali Holidays. We replied to your ticket, please check and get back to us.

    Anonymous User 20702716

    (@anonymized-20702716)

    What is this ticket about? After the last update (or at least we found out after updating and it once worked) attachments are multiplied in notification mails, sometimes they are 4 times, sometimes 3 times in one email. How can we stop this? Thanks in advance!

    Plugin Support Milind Ighe

    (@miliighe)

    Hello @lenaccp

    It is a very strange issue and has not been reported by other users. We need to check this issue on your server, please raise the ticket on our site and refer to this post in the ticket.

Viewing 3 replies - 1 through 3 (of 3 total)
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