• Resolved aschi

    (@aschi)


    Hy,
    the last update of the plugin did not work and has hung.
    Therefore I deactivated and deleted it and downloaded it again. After activating, I noticed that
    – the setting page is blank
    – in stead of the dashboard there is an empty page
    I wonder if the settings are still sored from the old version, but I could not find any relevant file.
    How can I get the complete plugin again?
    Thank you for your answer.
    Regards
    Aschi

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    What is the error you get in the Console Developer Tools (of Chrome), in the Settings page?

    Thread Starter aschi

    (@aschi)

    Hi,thank you for your quick answer.
    Console Developer Tool? I Just have the WordPress Dashboard, and when I Meow Apps Dashboard, it says:
    “Thanks for using Meow Apps! This is the Meow Admin 3.7
    Loaded from /storage/content/74/2115174/aschihaas.ch/public_html/wp-content/plugins/gallery-custom-links/common/admin.php Version 6.0.3”
    The Page “custom links” ist completely empty, it just sayx “Danke für Ihr Vertrauen in WordPress”!
    Redards, Aschi

    Thread Starter aschi

    (@aschi)

    I am coming back to my question: why does the plugin not work?
    I have a local backup and development environement with xampp and apache on Windows 10. There the plugin works without a problem.

    On my online-site https://www.aschihaas.ch the last update went wrong, it hang up. Up to then, it worked. Now I tried several uninstall and reinstall, but

    – the dasboard shows an empty page, so I have no possibility to look for an php error
    – the plugin does not work, in the Medias there are no fields with “Link URL and Link Target”

    I tried to copy the whole plugin file from the test system to the online – but the problem is still there, online it does not work.

    There must be a history somewhere or another entry (perhaps in the database?) that prevents the plugin to work. Strange, bevore that misleaded update it worked!

    Do you see any reason for this behavior? Or do I have to look for an other solution?

    Thank you for your answer.
    Regards Aschi

    Thread Starter aschi

    (@aschi)

    Here what I fould on my dashboard, perhaps this may help:

    mgcl_gallery_custom_links
    {api_url: 'https://www.aschihaas.ch/wp-json/gallery-custom-links/v1', rest_url: 'https://www.aschihaas.ch/wp-json/', plugin_url: 'https://www.aschihaas.ch/wp-content/plugins/gallery-custom-links/', prefix: 'mgcl', domain: 'gallery-custom-links', …}
    
    www.aschihaas.ch/:1 
    Unchecked runtime.lastError: The message port closed before a response was received.
    
    {api_url: 'https://www.aschihaas.ch/wp-json/gallery-custom-links/v1', rest_url: 'https://www.aschihaas.ch/wp-json/', plugin_url: 'https://www.aschihaas.ch/wp-content/plugins/gallery-custom-links/', prefix: 'mgcl', domain: 'gallery-custom-links', …}
    
    load-scripts.php?c=1…p-hooks&ver=6.0.3:5 JQMIGRATE: Migrate is installed, version 3.3.2
    main.min.js?ver=6.0.3:1 Download the React DevTools for a better development experience: https://fb.me/react-devtools
    Thread Starter aschi

    (@aschi)

    Hi,
    The problem is not resolved, I wonder who set it to “resolved”!
    And of course, if it is set to “resolved”, nobody helps.

    But I does not work, does not add the needed Links.

    But I still cannot understand, why the plugin worked for a long time and now, after the last update, it would not.

    If I get no help in the next days, I have to delete it and look for other solutions.

    Kind regards,
    Aschi

    Thread Starter aschi

    (@aschi)

    Hi,
    Thew plugin does not work, it says something about runtime error, and my provider did not change anything.
    Therefore this plugin is unusable – at least for me!

    Regards,
    Aschi

    Plugin Author Jordy Meow

    (@tigroumeow)

    Hi @aschi,

    I did many tests recently; I would really like to push a new version that works for you, but you are the only person with this issue.

    It looks like the plugin breaks completely; have you tried disabling temporarily all the other plugins? Just in case.

    Can you have another look in your PHP Error Logs? Because you mentioned about a runtime error, but I would like to have more information about this.

    I hope I can make it work for you again ??

    Thread Starter aschi

    (@aschi)

    Hi,
    uninstalling and reinstalling the plugin today, result:
    – no error in wordpress-test about website state, it says “excellent work”
    – but the plugin-setting page is empty, I can try via “plugin/gallery custom link/settings”, via meow-apps, dashboard or custom links – there is always an empty page
    – if I do right-click and choose “investigate” in wordpress dashboard, then console and error, I get the message I copied at the end of my text
    – I made a test-gallery with a cxustom link, but it did not work
    Thank you for further investigations!
    Regards Aschi

    Here the Text from error console:

    x mgcl_gallery_custom_links
    
    {api_url: 'https://www.aschihaas.ch/wp-json/gallery-custom-links/v1', rest_url: 'https://www.aschihaas.ch/wp-json/', plugin_url: 'https://www.aschihaas.ch/wp-content/plugins/gallery-custom-links/', prefix: 'mgcl', domain: 'gallery-custom-links', …}
    
    react-dom.min.js?ver=17.0.1:9 
    Uncaught Error: Minified React error #31; visit https://reactjs.org/docs/error-decoder.html?invariant=31&args[]=object%20wi…0keys%20%7Btype%2C%20key%2C%20ref%2C%20_owner%2C%20_context%2C%20_store%7D for the full message or use the non-minified dev environment for full errors and additional helpful warnings. at qn (react-dom.min.js?ver=17.0.1:9:35871) at react-dom.min.js?ver=17.0.1:9:40705 at Dt (react-dom.min.js?ver=17.0.1:9:48794) at os (react-dom.min.js?ver=17.0.1:9:112745) at Ur (react-dom.min.js?ver=17.0.1:9:77643) at Ir (react-dom.min.js?ver=17.0.1:9:77571) at Dr (react-dom.min.js?ver=17.0.1:9:77434) at Pr (react-dom.min.js?ver=17.0.1:9:74429) at Er (react-dom.min.js?ver=17.0.1:9:72010) at ul (react-dom.min.js?ver=17.0.1:9:87836)
    admin.php:1 
    
    Unchecked runtime.lastError: The message port closed before a response was received.
    Thread Starter aschi

    (@aschi)

    Hi,
    I tried your Plugin again today: and now it works without any problem!!!
    I do not know whether the problem has gone because of the update to WordPress 6.1.1 or if my Hosting Company changed something – anyhow, it is solved!

    I put the status to “resolved”.

    Thank you very much,
    Aschi

Viewing 9 replies - 1 through 9 (of 9 total)
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