Critical error on Premium data services

  • Resolved arcpj

    (@arcpj)


    2 years, 1 month ago

    Hello,
    I get an error in “Premium data services”, in Spanish, the translation of the error would be “There has been a critical error on this website. Please check your site administrator’s email for instructions.” but nothing arrives in the email and I don’t know if it’s a lack of dependencies or something else, I recently bought the plug-in premium and I am a bit lost.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Passionate Programmer Peter

    (@peterschulznl)

    Hi @arcpj,

    Can you please login to your premium support account and open a ticket there? To access premium support click on the premium support icon at the top of your dashboard menu. If you haven’t used it before and don’t have a password yet, just ask for a new password.

    Can you also add some screenshots to your request to give us a little more background info?

    Thanks,
    Peter

    Thread Starter arcpj

    (@arcpj)

    Okay, I have already opened a ticket, when I click the submit button it appears to me this message

    Plugin Contributor Kim L

    (@kimmyx)

    Hi @arcpj,

    We’ve received your ticket and have responded to it. ??

    I’ll mark this thread as resolved here.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Critical error on Premium data services’ is closed to new replies.