Getting Critical out of memory errors
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Hi, I’m running WordPress 6.0.2. Yesterday I had to manually install Woocommerce 7.0.0 going from 6.8.2. I had to install manually because the update option was throwing an out of memory error.
After updating to version 7, when I try to go into Woocommerce > Home I get a blank screen. Checking the Woocommerce log it’s throwing this error:
2022-09-17T08:41:32+00:00 CRITICAL Out of memory (allocated 104857600) (tried to allocate 1417216 bytes) in /home/sites/homeofficechic.co.uk/public_html/wp-admin/admin-ajax.php on line 39
When I try to look at the System status I initially get this error:
Warning: preg_match(): Allocation of JIT memory failed, PCRE JIT will be disabled. This is likely caused by security restrictions. Either grant PHP permission to allocate executable memory, or set pcre.jit=0 in /home/sites/homeofficechic.co.uk/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1021 Fatal error: Out of memory (allocated 104857600) (tried to allocate 1417216 bytes) in /home/sites/homeofficechic.co.uk/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 87
But if I keep pressing System status it will eventually work. This is the result:
### WordPress Environment ### WordPress address (URL): https://www.homeofficechic.co.uk Site address (URL): https://www.homeofficechic.co.uk WC Version: 7.0.0 REST API Version: ? 7.0.0 WC Blocks Version: ? 8.5.1 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ? WP Cron: ? Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.30 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.61.1 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 5.5.5-10.1.48-MariaDB Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? wp_remote_post() failed. Contact your hosting provider. Remote Get: ? wp_remote_get() failed. Contact your hosting provider. ### Database ### WC Database Version: 7.0.0 WC Database Prefix: oVT7l_ Total Database Size: 12.53MB Database Data Size: 10.72MB Database Index Size: 1.81MB oVT7l_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_actionscheduler_actions: Data: 0.03MB + Index: 0.11MB + Engine InnoDB oVT7l_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB oVT7l_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB oVT7l_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB oVT7l_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM oVT7l_comments: Data: 0.01MB + Index: 0.01MB + Engine MyISAM oVT7l_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB oVT7l_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB oVT7l_options: Data: 2.82MB + Index: 0.04MB + Engine MyISAM oVT7l_postmeta: Data: 1.41MB + Index: 0.22MB + Engine MyISAM oVT7l_posts: Data: 3.36MB + Index: 0.06MB + Engine MyISAM oVT7l_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM oVT7l_revslider_css_bkp: Data: 0.09MB + Index: 0.01MB + Engine MyISAM oVT7l_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_revslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_revslider_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB oVT7l_sbi_feed_caches: Data: 0.14MB + Index: 0.02MB + Engine InnoDB oVT7l_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB oVT7l_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB oVT7l_sbi_instagram_posts: Data: 0.13MB + Index: 0.00MB + Engine InnoDB oVT7l_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB oVT7l_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM oVT7l_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM oVT7l_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM oVT7l_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM oVT7l_usermeta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM oVT7l_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM oVT7l_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB oVT7l_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB oVT7l_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB oVT7l_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB oVT7l_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB oVT7l_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB oVT7l_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB oVT7l_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB oVT7l_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB oVT7l_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB oVT7l_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB oVT7l_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB oVT7l_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB oVT7l_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB oVT7l_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM oVT7l_yoast_indexable: Data: 0.30MB + Index: 0.13MB + Engine InnoDB oVT7l_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB oVT7l_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB oVT7l_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB oVT7l_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM oVT7l_yoast_seo_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 1.52MB + Index: 0.03MB + Engine InnoDB wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB ### Post Type Counts ### attachment: 320 custom_css: 1 nav_menu_item: 14 page: 9 post: 2 product: 18 product_variation: 5 revision: 262 wp_global_styles: 1 zass-portfolio: 26 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ?Error messages should not be shown to visitors. ### Active Plugins (8) ### Envato Market: by Envato – 2.0.7 ImageMagick Engine: by Orangelab – 1.7.4 Smash Balloon Instagram Feed: by Smash Balloon – 6.0.7 WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0 Slider Revolution: by ThemePunch – 6.5.21 WooCommerce: by Automattic – 7.0.0 YITH WooCommerce Wishlist: by YITH – 3.14.0 Zass Plugin: by theAlThemist – 2.3.9 ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### maintenance.php: maintenance.php ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: ? Page visibility should be public Basket: ? Page not set Checkout: ? Page not set My account: ? Page not set Terms and conditions: ? Page not set ### Theme ### Name: Zass Version: 3.9.8 Author URL: https://www.althemist.com Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: zass/woocommerce/archive-product.php zass/woocommerce/cart/cart.php zass/woocommerce/content-product-cat.php zass/woocommerce/content-product.php zass/woocommerce/content-single-product.php zass/woocommerce/content-widget-product.php zass/woocommerce/content-widget-reviews.php zass/woocommerce/global/quantity-input.php zass/woocommerce/global/sidebar.php zass/woocommerce/global/wrapper-end.php zass/woocommerce/global/wrapper-start.php zass/woocommerce/loop/add-to-cart.php zass/woocommerce/loop/loop-end.php zass/woocommerce/loop/loop-start.php zass/woocommerce/loop/orderby.php zass/woocommerce/loop/pagination.php zass/woocommerce/loop/price.php zass/woocommerce/loop/sale-flash.php zass/woocommerce/myaccount/my-account.php zass/woocommerce/product-searchform.php zass/woocommerce/single-product/meta.php zass/woocommerce/single-product/related.php zass/woocommerce/single-product/short-description.php zass/woocommerce/single-product/title.php zass/woocommerce/single-product.php ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Next scheduled: 2022-10-13 14:53:23 +00:00 Options: ? Notes: 64 Onboarding: completed ### Action Scheduler ### Complete: 42 Oldest: 2022-09-12 15:48:38 +0000 Newest: 2022-10-13 08:27:33 +0000 Pending: 1 Oldest: 2022-10-13 17:50:09 +0000 Newest: 2022-10-13 17:50:09 +0000 ### Status report information ### Generated at: 2022-10-13 08:42:24 +00:00
This is the result from Tools > Site Health > Server report:
Server architecture Linux 4.18.0-372.19.1.el8_6.x86_64 x86_64 Web server Apache PHP version 7.4.30 (Supports 64bit values) PHP SAPI cgi-fcgi PHP max input variables 1000 PHP time limit 30 PHP memory limit 256M Max input time 60 Upload max filesize 64M PHP post max size 64M cURL version 7.61.1 OpenSSL/1.1.1k Is SUHOSIN installed? No Is the Imagick library available? No Are pretty permalinks supported? Yes .htaccess rules Custom rules have been added to your .htaccess file.
Any ideas please? Thanks.
The page I need help with: [log in to see the link]
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