“Warning – Failed to renew token” in logs

  • Beth

    (@bethalessi)


    2 years, 1 month ago

    We’ve had an issue where users have to do a password reset a lot, and then the next time they go to log in they have to do it again. It’s happened to me as an admin as well.

    I see “Warning – Failed to renew token –?retrying” in the logs, but I’m not sure what it means. Is there a disconnect happening that could be causing that issue?

    In settings:

    Checked: Force Login Redirects & Logout Everywhere

    Unchecked: Force Disable Login Redirects & Logout Everywhere

    Unchecked: Use Silent Redirection

    (We use WP Fusion connected to ActiveCampaign, but passwords are not synced.)

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