• Hi,

    In “my account” dashboard, the expiration message is displayed incorrectly!

    If we have used the coupon: the expiration message is correct.
    If we did not use the coupon, and the expiration occurred: the expiration message contains HTML code.

    The screenshot:
    https://www.screencast.com/t/Wmq6Ab1z

    Please, how to correct this?

    Thank you very much,

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.
    I’ve just taken a quick check on my site, I did not encounter the HTML issue: https://prnt.sc/2j_zCSr3qo1S

    Can you check again the issue when there’s only WooCommerce and our plugin activated? I think another plugin interferes and causes this HTML issue.

    Best regards.

    i have the exact same problem

    • This reply was modified 2 years, 3 months ago by tembocaffe.
    Plugin Support angelagrey

    (@angelagrey)

    Hi @tembocaffe

    Please check on your site regarding this documentation of WooCommerce. I doubt another party interferes as I don’t encounter this HTML issue on my site.

    I have the same problem. I disabled all plugins, installed WordPress Twenty Twenty-Three theme( image ), but the problem remains. The current theme is Flatsome ( image ).

    You can log in and see the problem on account page
    user: test
    password: BarEv2022!

    P.S. The site is still under development.

    Plugin Support angelagrey

    (@angelagrey)

    @burnuchyan Hi,

    Please contact us via this email address: [email protected]

    Sending your site info here is strictly forbidden by WordPress because it’s unsafe, all the info are published and can be access by anyone. Even though the login URL of your developing site is missing (fortunately), I still recommend changing the credentials for privacy purpose.

    Thank you for the answer.
    The credentials was for user with limited access.
    Also I am sending you admin password, so you can check the problem

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘The expired coupon message in my account dashboard contains HTML’ is closed to new replies.