Problem with mobile ads

  • Resolved keurimmo

    (@keurimmo)


    2 years, 1 month ago

    Hi there,

    I have a problem with my ads. It display correctly on desktop, but it don’t work on mobile. I installed the plugin 2 months ago and everything worked normally. Now, when I change the ads in my ad groups created on mobile, no change occurs. The same advertisements are displayed, although there are supposed to be removed from ad units. Yet it all works on a computer. I updated but nothing changed. Have you ever had this kind of problem? Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Henning

    (@henningaa)

    Hi keurimmo,

    Thanks for reaching out.

    Can you please clarify for if you’re struggling with the sizes of your ads while changing from desktop to mobile, or is the issue with managing the ads on the group edit page in the backend?

    Can you post the steps to reproduce the behavior, a screenshot of an error message, or a link to a page where I can see the issue?

    Best regards,
    Henning

    Plugin Support Henning

    (@henningaa)

    Hi keurimmo,

    Does the issue persist, and can you provide additional information about the issue?

    Best regards,
    Henning

Viewing 2 replies - 1 through 2 (of 2 total)
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