Stick Video no Mute

Hello @martincid,

I hope you are doing well.

Thanks for pointing this out. I have checked the webpage URL but couldn’t get any Sticky Video widget there. It would be helpful if you please share the webpage URL where you used this widget. So that I can check this more closely and replicate the same issue to fix this asap.

Thank you!

Thanks for your reply, Kawshar.
We have used it here:
https://martincid.com/en/2022/10/02/vesper/

It’s just one example, but we are using the 2.4 version.
When I update to 2.5 (I tried with the three updates), I can create the section and it looks fine, but the video plays with sound every time the post is loaded and it’s a little… uncomfortable for readers.

Thanks a lot and congrats for the plugin.

Hello @martincid,

Thanks for your appreciation. Please allow us a little time. Our Dev Team is working on it. Hopefully it will be fixed in our future releases soon.

Have a good time. Thank you!

Thank you very much, Kawshar!

Hello @martincid,

I hope you are doing well.

We have fixed this issue in a DEV Version. I request you to download and install it to check the fixing. You can download it from here and Let me know how it goes. Hopefully, we will merge this fixing with the main version soon. I will let you know the update when we will do the release.

Thank you!

Hi, Kawshar.
First of all, thank you very much for helping.
Unfortunately, I have tried the developed version and it didn’t work, at least in my site.
Sorry to say that.
I will re-test it later, but it’s the same: no mute.
Thanks again.

Hello @martincid,

I assume that you are using a caching plugin. Can you please use the DEV Version again? Then try to regenerate assets, you can go to WordPress Dashboard -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

Also, make sure to Regenerate Files from WordPress Dashboard -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

Finally, clear all your caches if you’re using any caching plugin. I hope it will be fixed by doing this. Let me know how it goes.

Thank you

Well, I tried it with no luck. Sorry.
Clean all caches (Nginx, Cloudflare, rocket…) I have disabled them…
I have cleaned assets and regenerate everything in elementor.
Sorry

Hello @martincid,

I am sorry to hear about it.

We’re investigating this thoroughly. Please allow me a little time. I will get back to you soon when it will be fixed.

Thank you!

Thanks a lot, Kawshar.
No problem. We are working with 5.2.4 and it works.
Thank you very much and have a nice day,
Martin

Hello @martincid,

I hope you are doing well.

Actually, I got this issue fixed in the DEV Version & couldn’t reproduce this issue again. So If you please share your Site Info then I will give it another try. Please go to your WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard. Then paste it into a text file and share it with us.

Thank you!

Well, a difficult problem to solve for me then.
I send you the txt info file.
Thanks and sorry for the inconvenience.
https://martincid.com/site_health.odt

Hello @martincid,

I hope you are doing well.

Sorry for taking this time. We are still working on this issue. I have already informed you that I got it fixed with the DEV Version, But you couldn’t get it fixed. Now I am trying to replicate it following your website info. I will let you know the update soon when it will be done.

Thanks for your patience.

It’s working now with the new update.
And it works fantastic with Essential Blocks.
Many thanks for everything!

Hello @martincid,

Thanks for sharing this update. Glad to know it’s working now. Please feel free to contact our support anytime you need help, we are always here to help.

If you don’t mind me asking, could you do me a favour, and spend 30-sec to review us following this link, this will help us to serve better.

Thank you in advance!

Link to review – https://wpdeveloper.com/review-essential-addons-elementor`