send error

Hi @hrvw,

MailPoet error message: Missing value for custom field “Choose your month here when it’s your birthday.”

This probably means you have created this custom field and set it to be mandatory, but it’s not part of your subscription form.

To fix this, please:

1) Go to MailPoet > Forms > Edit your form.
2) Select your custom field “Choose your month here when it’s your birthday.”
3) Check if it’s set as “Mandatory”. If it is, disable it.

Let me know how it goes!

Hi Bruna, thanks for your help, but the problem remains, do you have any other suggestions?

Regard,
Harry

Hi again Harry,

Could you plesae share a screenshot of the custom form here so that we can verify the setup?

Thanks!

Hi Dani,
I want to do that but how do I do this? I don’t see a button to add anything in this form.
Regard,
Harry

Hello @hrvw

Thank you for reaching out to us.

You can upload your screenshot to https://imgbb.com/, https://www.imagevenue.com/ etc and share the link with us.

I hope this helps.

I have don it.
regard,
Harry

Hello @hrvw

I’m sorry harry but you didn’t share the link with us.

We need the link so that we can verify your form setup.

Looking forward to hearing back from you.

Have a great day.

Hello @hrvw ,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Have a great day.