pictures are not shown on my gallery

  • Resolved silviacastel

    (@silviacastel)


    2 years, 2 months ago

    Hello, I’m having troubles with my image gallery. Since I use WP Fastest Cache many times I cannot see some pictures on my gallery. It looks like the route is “broken” or missing, but the pictures are at the same place, and there’s not any change that have been made. I’ve been doing some trial and error like delete all the cache (via WP Fastest cache), also deleting my own history and cache record on Safari (I use Macbook), sometimes it worked and I can see some pictures that before were “missing”, but others that before were ok, now are missing… Sometimes I have the same problem on the blog posts, I cannot see some of them (as a user), that’s the part that really hurts because I can loose readers because of a bad experience.
    Then I tried with Chrome and the problem is not so often as in Safari.
    So, I’m completely lost, and I don’t know if it’s actually something related to the plugin, to my laptop, Safari o something else.

    I have wordpress with Generator Press theme (I say this just if it might help). I also have uploaded a screenshot so that you can see what I’m talking about, because it might be confusing:
    https://ibb.co/jwJD14L

    Thank you in advance, I really appreciate it.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Emre Vona

    (@emrevona)

    how can you be sure that wp fastest cache causes the issue? is the problem solved when you disable wp fastest cache?

    Thread Starter silviacastel

    (@silviacastel)

    I’m not that sure, I’m just asking if this can be the problem or how can I solve in case it’s something related to the plugin.
    The issue started after using the plugin, and I don’t have anything else that I can think about…
    I also asked for help to my hosting customer service but they didn’t see anything wrong…

    Sorry, I’m just desperate about that ??

    Plugin Author Emre Vona

    (@emrevona)

    if you are using a plugin for webp image extension, the plugin may cause the problem.

    Thread Starter silviacastel

    (@silviacastel)

    I’m not using any plugin for webp image extension ??

    Plugin Author Emre Vona

    (@emrevona)

    is the problem solved when you disable wp fastest cache?

    Thread Starter silviacastel

    (@silviacastel)

    No, I tried deactivating all the plugins but the problem is not solved ??

    Plugin Author Emre Vona

    (@emrevona)

    it means that it is not related to wp fastest cache.

Viewing 7 replies - 1 through 7 (of 7 total)
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