Weird little white square

Dear @wordotto,

Thank you for the topic.

We have checked your website, however, couldn’t find the white square you are referring to.
Most presumably, you have already managed to fix the problem.

So, please confirm whether the issue is fixed or not for you now.

Thank you.

Hi Jasmine

thanks for checking and getting back to me so quickly.

The fact that you can’t see the little white box brought me to the idea that it might be a browser issue. And in fact it is. It seems to appear only when using Safari. I now checked with Firefox and Chrome and then it’s gone.

But still no idea what it is. I can’t see it in the source code.

Thanks, Peter

Dear @wordotto,

Thank you for your reply.

Yes, we have checked this case with the Chrome and Firefox browsers and didn’t notice any problem in this regard.

For now, please contact us via this form for further investigation of your case. Our Customer Care Specialists are ready to find a proper solution for the problem you are facing.

Thank you.

Dear @wordotto,

We’re closing this ticket for now as we have contacted you via email and haven’t received an answer from your side for 9 days.

If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
For a new query, feel free to open a new topic. Our customer care specialists will be happy to help you.

Thanks for understanding!