Rich results showing USD as the price

  • Resolved lperryau

    (@lperryau)


    2 years, 2 months ago

    Hi there,

    We’re having some issues with our rich results for products as all of the prices seem to be showing up as USD on the SERPS (search engine results pages).

    All of our WooCommerce settings are specifically set up to dictate that we sell in AUD and only sell to Australian customers. There is no mention of USD anywhere in the page source so I’m unsure as to how Google is dictating the price is USD.

    We have a Google Search community forum post about this already: https://support.google.com/webmasters/thread/177299247?hl=en#

    The advice in there dictates that certain mentions in particular meta tags may be causing issues but the figures in there isn’t the price being output on the SERPS.

    Here is a screenshot of the rich result: https://prnt.sc/B1HFlyaa9n3k

    Where is this USD value coming from? How do we make sure our product schema doesn’t include it? Are there any other settings we need to change?

    Any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @lperryau!

    Thank you for reaching out.

    As a first step, we would like to know more about your setup. To further check into this, kindly provide us your System Status; you can find it via WooCommerce → Status. Select Get system report and then Copy for support. Once you do this, you can paste your response here.

    Thanks!

    Thread Starter lperryau

    (@lperryau)

    Hi Juan,

    Thanks for getting back to me.

    I’ve generated that report for you and have pasted it below.

    
### WordPress Environment ###

WordPress address (URL): https://stone-pavers.com.au
Site address (URL): https://stone-pavers.com.au
WC Version: 6.8.2
REST API Version: ? 6.8.2
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: ? 6.0.1 - There is a newer version of WordPress available (6.0.2)
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.30
PHP Post Max Size: 2 GB
PHP Time Limit: 3000
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.6.9-MariaDB
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

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Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.2
Elementor Pro: by Elementor.com – 3.7.4
Elementor: by Elementor.com – 3.7.3
Essential Addons for Elementor: by WPDeveloper – 5.2.4
Free Product Sample Order: by Stone & Slate Discounts –
Header Footer Code Manager: by 99robots – 1.1.27
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 8.16.28
LiteSpeed Cache: by LiteSpeed Technologies – 5.2
MWB HubSpot for WooCommerce: by MakeWebBetter – 1.3.2
SOGO Add Script Header Footer: by orenhav (SOGO) – 3.9
Really Simple SSL: by Really Simple Plugins – 4.0.5
Redirection: by John Godley – 4.8
Slate Discount Shipping: by  –
SSL Insecure Content Fixer: by WebAware – 2.7.2
Stock Export and Import for WooCommerce: by Aspen Grove Studios – 1.0.5
Easy Updates Manager: by Easy Updates Manager Team – 9.0.11
UpdraftPlus - Backup/Restore: by UpdraftPlus.com
DavidAnderson – 1.16.69

WC Multiple Email Recipients: by Con Schneider – 1.4.0
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.7.1
Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.13.0
WooCommerce Conversion Tracking: by weDevs – 2.0.10
WooCommerce Stripe Gateway: by WooCommerce – 6.6.0
WooCommerce Product Image Flipper: by jameskoster – 0.4.2
WooCommerce: by Automattic – 6.8.2
Wordfence Security: by Wordfence – 7.5.8
Yoast SEO: by Team Yoast – 19.6.1
WP Contact Slider: by wpexpertsio – 2.4.3
WP Downgrade | Specific Core Version: by Reisetiger – 1.2.2
WP File Manager: by mndpsingh287 – 7.1.6
Multi-Step Checkout for WooCommerce: by SilkyPress – 2.21.1
WPForms Custom Captcha: by WPForms – 1.5.0
WPForms HubSpot: by WPForms – 1.0.0
WPForms Post Submissions: by WPForms – 1.4.0
WPForms: by WPForms – 1.7.5.4
Product Import Export for WooCommerce Add-on: by WebToffee – 1.1.3
Product Reviews Import Export for WooCommerce Add-on: by WebToffee – 1.1.0
Import Export for WooCommerce Wrapper: by WebToffee – 1.1.6
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.5

### Inactive Plugins (1) ###

WPForms Zapier: by WPForms – 1.4.0

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: ?
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: ? Page not set
Cart: #13500 - /cart-2/
Checkout: #13502 - /checkout-2/
My account: ? Page not set
Terms and conditions: #13494 - /terms-and-conditions/

### Theme ###

Name: Astra Child
Version: 1.0.0
Author URL: https://wpastra.com/about/
Child Theme: ?
Parent Theme Name: Astra
Parent Theme Version: 3.8.2 – 3.9.2 is available
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
WooCommerce Support: ?

### Templates ###

Overrides: astra-child/woocommerce/cart/cart-shipping.php
astra-child/woocommerce/checkout/form-checkout.php
astra-child/woocommerce/checkout/form-pay.php
astra-child/woocommerce/checkout/payment-method.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-09-01 01:16:47 +10:00
Options: ?
Notes: 18
Onboarding: completed

### Action Scheduler ###

Cancelled: 1
Oldest: 2022-08-30 13:33:40 +1000
Newest: 2022-08-30 13:33:40 +1000

Complete: 38,246
Oldest: 2022-08-12 12:59:10 +1000
Newest: 2022-09-12 12:33:11 +1000

Failed: 2
Oldest: 2020-08-28 10:40:32 +1000
Newest: 2020-08-28 10:26:36 +1000

Pending: 11
Oldest: 2022-09-12 12:33:57 +1000
Newest: 2022-09-18 03:12:02 +1000

### Status report information ###

Generated at: 2022-09-12 12:33:20 +10:00

    Any help would be further appreciated, thank you.

    Kind regards,

    Lachlan

    Hi @lperryau

    Thanks for sharing the System Status Report.

    I understand that your site’s currency is correctly set to AUD ($) yet the prices are showing up as USD on the SERPS.

    It is not immediately clear why this is happening, but can you please try the following fix?

    Please add the following code to your child theme’s functions.php file or via a plugin that allows custom functions to be added, such as the Code Snippets plugin. Here is a guide on how to use the Code Snippets plugin.

    * Avoid adding custom code directly to your parent theme’s functions.php file, as this will be wiped entirely when you update the theme.

    function isBot(&$botname = ''){
$bots = array(
'rambler','googlebot','aport','yahoo','msnbot','turtle','mail.ru','omsktele',
'yetibot','picsearch','sape.bot','sape_context','gigabot','snapbot','alexa.com',
'megadownload.net','askpeter.info','igde.ru','ask.com','qwartabot','yanga.co.uk',
'scoutjet','similarpages','oozbot','shrinktheweb.com','aboutusbot','followsite.com',
'dataparksearch','google-sitemaps','appEngine-google','feedfetcher-google',
'liveinternet.ru','xml-sitemaps.com','agama','metadatalabs.com','h1.hrn.ru',
'googlealert.com','seo-rus.com','yaDirectBot','yandeG','yandex',
'yandexSomething','Copyscape.com','AdsBot-Google','domaintools.com',
'Nigma.ru','bing.com','dotnetdotcom'
);
foreach($bots as $bot)
if(stripos($_SERVER['HTTP_USER_AGENT'], $bot) !== false){
$botname = $bot;
return true;
}
return false;
}
add_action('wp_head', function(){
if( isBot() ){
if (class_exists('WOOCS')) {
global $WOOCS;
$WOOCS->reset_currency();
}
}
});

    Let us know how it goes.

    Also, be sure to update WordPress to its latest version, as the one on the site is an outdated version WP Version: ? 6.0.1. Here’s a helpful guide: https://www.wpbeginner.com/beginners-guide/ultimate-guide-to-upgrade-wordpress-for-beginners-infograph

    Thread Starter lperryau

    (@lperryau)

    Hi Margaret,

    Thanks for getting back to me.

    I’ve added this code to our child theme’s function.php, but is there anything else required of me?

    Can we expect this to change the rich results as Google recrawls these pages?

    Thanks for your help thus far.

    Kind regards,

    Lachlan

    Hi @lperryau

    Thanks for adding the snippet.

    Can we expect this to change the rich results as Google recrawls these pages?

    That is what this code is intended for. Can you please observe for a few days to see if the desired outcome has been achieved or not?

    Let us know how it goes.

    Thanks

    Thread Starter lperryau

    (@lperryau)

    Hi Margaret,

    Thanks for your reply.

    No worries, appreciate your help. I’ll monitor the rich results over the next few days and update this thread on any progress.

    Thanks again.

    Kind regards,

    Lachlan

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Rich results showing USD as the price’ is closed to new replies.