• Resolved 2buy

    (@2buy)


    Dear plugin creators,

    I am getting this error in browser console displayed, while opening my main shop site.
    Screen Shot > https://capture.dropbox.com/9euq7IgCyLARNDi7

    
    

    VM2862 about:srcdoc:11 Uncaught TypeError: Cannot read properties of undefined (reading ‘split’)
    at VM2862 about:srcdoc:11:94
    (anonym) @ VM2862 about:srcdoc:11
    postMessage (async)
    i @ tfa.js:3
    s @ tfa.js:3
    o @ tfa.js:3
    (anonym) @ tfa.js:3
    setTimeout (async)
    a @ tfa.js:3
    L @ tfa.js:3
    j @ tfa.js:3
    bt @ tfa.js:3
    (anonym) @ tfa.js:3
    (anonym) @ tfa.js:3`
    `

    Please help to solve that issue.

    Best regards, Alex

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    I see GTranslate functions properly and the mentioned error is not in GTranslate, so I will not be able to help you.

    Thanks! ??

    Thread Starter 2buy

    (@2buy)

    Hello again,

    unfortunately the problem still persist.
    Uncaught TypeError: Cannot read properties of undefined (reading ‘split’)
    Screenshot > https://capture.dropbox.com/GkTOy5v2VNL91v15

    If I put your plugin into a plugins_off folder, then this error is not found in browser console.

    Please help me to find out how to resolve.

    Best regrads, Alex

    • This reply was modified 2 years, 1 month ago by 2buy.
    Plugin Author edo888

    (@edo888)

    Hi,

    GTranslate functions properly and I do not see errors logged in the browser console.

    The mentioned error in your screenshot is not in GTranslate codes, so I cannot help you.

    If you disable GTranslate and the error goes away for you, it only means that the js code you have is not happy about something GTranslate adds on the page and it needs to be corrected, so it does not conflict. Again, nothing to change in GTranslate codes.

    Thanks! ??

    Thread Starter 2buy

    (@2buy)

    Hello edo888,

    well this is strange. If I delete the cache then it works without the error.

    We use as cache
    server side:
    – varnish
    – object cache pro (database)
    Internal side:
    – cloudflare (external)
    – seraphinite Accellerator plugin

    Maybe this has to do with getting this failure, but I cannot find out which one makes the problem.

    Any further ideas to proceed?

    Best regards, Alex

    check with chrome browser and edge browser in incognito mode, I am getting the same uncaught error displayed.

    Plugin Author edo888

    (@edo888)

    Hi,

    I suggest you to contact other plugin developers related to tfa.js file.

    Thanks! ??

Viewing 5 replies - 1 through 5 (of 5 total)
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