Cannot connect to My site

So…
I have a site at https://www.transfertvideo.ca (site #1) for several years and one at https://www.transfertusb.com (site #2) which is only some months old.

Both were perfectly connected to Jetpack and to their own stats. I’ve decided to copy and paste site #2 (www.transfertusb.com) to the address https://www.transfertvideo.ca (I liked the design and wanted to reproduced it). I changed the URLs everywhere once finish moving it and connected to Jetpack… apparently it went well until I noticed that the stats that were supposed to be several years old… were only some months old. Then I realized those were the stats of the site #2 (www.transfertusb.com).

When clicking to see the whole stats in WordPress.com, I can see the real stats of https://www.transfertvideo.ca (those stats that are several years old) I can see a preview of the home page, but I see a clear message that says that WordPress cannot connect to my site… Also I see now 2 sites registered to the address https://www.transfertvideo.ca in Wordpres.com (both have the several years old stats that are correct), but both cannot connect to my site at https://www.transfertvideo.ca.

So I did a complete new WordPress installation in https://www.transfertvideo.ca, but I still cannot connect it to the WordPress.com stats.

Here is my site health status :

### wp-core ###

version: 6.0.2
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/ktakcs17/public_html
wordpress_size: loading...
uploads_path: /home/ktakcs17/public_html/wp-content/uploads
uploads_size: loading...
themes_path: /home/ktakcs17/public_html/wp-content/themes
themes_size: loading...
plugins_path: /home/ktakcs17/public_html/wp-content/plugins
plugins_size: loading...
database_size: loading...
total_size: loading...

### wp-active-theme ###

name: AccessPress Parallax Child (accesspress-parallax-child)
version: 1.0.0
author: ChildThemeWP.com
author_website: https://childthemewp.com
parent_theme: AccessPress Parallax (accesspress-parallax)
theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, title-tag, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, wp-block-styles, responsive-embeds, editor-style, post-thumbnails, menus, html5, custom-background, custom-header, infinite-scroll, widgets
theme_path: /home/ktakcs17/public_html/wp-content/themes/accesspress-parallax-child
auto_update: Disabled

### wp-parent-theme ###

name: AccessPress Parallax (accesspress-parallax)
version: 4.6
author: AccessPress Themes
author_website: https://accesspressthemes.com/
theme_path: /home/ktakcs17/public_html/wp-content/themes/accesspress-parallax
auto_update: Disabled

### wp-themes-inactive (3) ###

Twenty Twenty: version: 2.0, author: the WordPress team, Auto-updates disabled
Twenty Twenty-One: version: 1.6, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Two: version: 1.2, author: the WordPress team, Auto-updates disabled

### wp-plugins-active (4) ###

Classic Editor: version: 1.6.2, author: WordPress Contributors, Auto-updates disabled
Jetpack: version: 11.2, author: Automattic, Auto-updates disabled
Page Builder by SiteOrigin: version: 2.17.0, author: SiteOrigin, Auto-updates disabled
SiteOrigin Widgets Bundle: version: 1.40.1, author: SiteOrigin, Auto-updates disabled

### wp-plugins-inactive (1) ###

Akismet Anti-Spam: version: 4.2.5, author: Automattic (latest version: 5.0), Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1808
imagemagick_version: ImageMagick 7.1.0-20 Q16-HDRI x86_64 2022-01-22 https://imagemagick.org
imagick_version: 3.5.1
file_uploads: File uploads is turned off
post_max_size: 128M
upload_max_filesize: 256M
max_effective_size: 128 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 122 MB
	imagick::RESOURCETYPE_DISK: 1073741824
	imagick::RESOURCETYPE_FILE: 37500
	imagick::RESOURCETYPE_MAP: 512 MB
	imagick::RESOURCETYPE_MEMORY: 256 MB
	imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCbCr, YCbCrA, YUV
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 4.18.0-305.19.1.lve.el7h.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 7.4.29 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 30
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: -1
upload_max_filesize: 256M
php_post_max_size: 128M
curl_version: 7.71.0 OpenSSL/1.1.1d
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 10.3.34-MariaDB-log-cll-lve
client_version: 10.3.34-MariaDB
max_allowed_packet: 268435456
max_connections: 1000

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/ktakcs17/public_html/wp-content
WP_PLUGIN_DIR: /home/ktakcs17/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### jetpack ###

site_id: 208158049
ssl_cert: No
time_diff: undefined
version_option: 11.2:1661954826
old_version: 11.2:1661954826
public: Public
master_user: #1 transfertvideo_admin
current_user: #1 transfertvideo_admin
tokens_set: Blog User
blog_token: r48AXMlIamSG395vyAqF@VeY&BWextBS
user_token: @anxovvLRX4TcoN&kzQPO&YN%N2f!vIV
version: 11.2
jp_plugin_dir: /home/ktakcs17/public_html/wp-content/plugins/jetpack/
plan: free
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Wed, 31 Aug 2022 14:07:32 +0000","finished":"Wed, 31 Aug 2022 14:07:38 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"},"network_options":{"finished":true}},"config":{"options":true,"functions":true,"constants":true,"users":[1],"network_options":true}}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/transfertvideo.ca","siteurl":"https:\/\/transfertvideo.ca","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.

• This topic was modified 2 years, 3 months ago by Production MD.

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