• Resolved Vishal Solanki

    (@vishalsolanki40)


    Pages are getting disturb when clicked on button for popup also in many pages popups are not working (Popups are called based on classes id For eg: popmake-1234)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @vishalsolanki40

    Thanks for getting in touch.

    Sorry to hear you’re having issues with your popups.

    When you say the pages are getting disturbed, do you mean the content is being shifted? If yes, that happens because Popup Maker is preventing double scrollbars from appearing when a popup is opened. However, some themes will still see double scrollbars and “attempt” to make room for it.

    We have an article on our website explaining this and also listing solutions to prevent it. Please see: Why Does My Site Shift, Jump, Move, or Skip When a Popup Displays?

    Lastly, you mentioned popups are not working on some pages. Do you mind sharing the link to your website where we can check?

    Thread Starter Vishal Solanki

    (@vishalsolanki40)

    Hi Below is website link with button name

    https://www.dvividconsultant.com/ You can see Get Start button
    https://www.dvividconsultant.com/study-in-best-canada-university/ you can see ??Book My Consultation Slot??Button..

    Similar like I have added 10+ popup on this website and this issues happened just 1-2 day ago.

    Please check and let me know proper solution.

    Que : Is there any new update has released form your end as it working proper before 2 day?

    Bel

    (@belimperial)

    Hi @vishalsolanki40

    Thank you for your reply.

    The popup ‘homepage-main-banner-form’ doesn’t display when we select the ‘get start’ button on the home page.

    We noticed multiple popup are initializing when we checked the browser console. Could you start adding targeting rules to limit the popup to only where it is actually needed?

    Learn more about Standard Targeting Conditions here

    https://docs.wppopupmaker.com/article/235-standard-targeting-conditions

    Could you try the following after adding the targeting rules on each popup?

    – Clear out any browser, WordPress, server, database, and CDN caches you have.
    – Retest using a private or incognito window with no active browser extensions.

    Learn more about what to do if you don’t see your changes.

    I Make Changes and Nothing Happens

    Let us know how that goes.

    Thanks!

    Plugin Support Kim L

    (@kimmyx)

    Hi there,

    I’m going to mark this as resolved since we haven’t heard from you in a while. If you have any further questions, please start a new topic.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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