Connected but error says no reviews

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi,

    Please try reconnecting the Facebook page.
    Do you have the latest version of this plugin?
    If you still experience this issue?
    Please send us the troubleshooting tab!

    Feel free to write us, if you need any assistance,
    Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Let us know if you still experience this issue!

    Thread Starter pavefe

    (@pavefe)

    Waiting for my client to reconnect. Having said that and until then, why wouldn’t it work the first time he connected it?

    Thread Starter pavefe

    (@pavefe)

    Still having the same issue. I have reconnected their Facebook account to their page but it still shows “There are no reviews on your Facebook platform”, even though their business page has 170 reviews. ???

    Message after connection shows “There are no reviews on your Facebook platform.”

    (Facebook page – https://www.facebook.com/zuzackllc/)

    Website review page (https://zuzack.net/reviews/)

    Thread Starter pavefe

    (@pavefe)

    Scratch all, I figured it out! The client manages two FB pages and the first one does not have any reviews, but the plugin stopped there and didn’t show the second page reviews. I turned off the first page in the plugin settings and that did the trick. Thank you anyways.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Great!
    Let us know if you have any further questions!

Viewing 6 replies - 1 through 6 (of 6 total)
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