Address page redirecting wrong, duplicated payment methods block.
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under /my-account/edit-address/billing/ when you save an address in woocommerce, it seems to redirect to /my-account/edit-account/ instead and does not save the address.
We have tried to disable various plugins, review template overrides and update, check into actions / filters and even transaction traces in new relic and are no closer to solving why its not working properly.
The second issue is the payment methods seems to be loading twice.
/my-account/payment-methods/The template indicates that it seems to be loading the template twice, first with $has_methods false, then true. So it is loading both sides of the if statement in the template myaccount/payment-methods.php
Both these issues have us stumped, we can detail more info for any dedicated support. I have hidden the url just since this is a public forum, would prefer to use a woocommerce core support ticket if possible but seems it needs to come here first.
Also as a note, in the following system report, there is a lot of outdated overrides, we have been testing if the caused these issues in another environment and have found they were not relevant to the issue.
### WordPress Environment ### WordPress address (URL): https://--.com Site address (URL): https://--.com WC Version: 5.5.4 REST API Version: ? 5.5.4 WC Blocks Version: ? 5.3.3 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 2.4.5 Log Directory Writable: ? WP Version: ? 5.9.3 - There is a newer version of WordPress available (6.0.1) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: ? ### Server Environment ### Server Info: Apache/2.4.51 (Debian) PHP Version: 7.4.30 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 10000 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log Max Upload Size: 100 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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Force SSL: – Currency: CAD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #504 - /shop---/ Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: #948 - /terms-conditions/ ### Theme ### Name: _rebase Version: 4.0.0 Author URL: https://reaction.ca Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: --/woocommerce/archive-product.php version 3.3.0 is out of date. The core version is 3.4.0 --/woocommerce/auth/footer.php --/woocommerce/auth/form-grant-access.php version 2.4.0 is out of date. The core version is 4.3.0 --/woocommerce/auth/form-login.php version 3.3.0 is out of date. The core version is 3.4.0 --/woocommerce/auth/header.php --/woocommerce/cart/cart-empty.php version 3.1.0 is out of date. The core version is 3.5.0 --/woocommerce/cart/cart-item-data.php --/woocommerce/cart/cart-shipping.php version 3.2.0 is out of date. The core version is 3.6.0 --/woocommerce/cart/cart-totals.php --/woocommerce/cart/cart.php version 3.3.0 is out of date. The core version is 3.8.0 --/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0 --/woocommerce/cart/mini-cart.php version 3.3.0 is out of date. The core version is 5.2.0 --/woocommerce/cart/proceed-to-checkout-button.php --/woocommerce/cart/shipping-calculator.php version 3.2.0 is out of date. The core version is 4.0.0 --/woocommerce/checkout/cart-errors.php --/woocommerce/checkout/form-billing.php --/woocommerce/checkout/form-checkout.php --/woocommerce/checkout/form-coupon.php --/woocommerce/checkout/form-login.php --/woocommerce/checkout/form-pay.php version 3.4.0 is out of date. The core version is 5.2.0 --/woocommerce/checkout/form-shipping.php --/woocommerce/checkout/order-receipt.php --/woocommerce/checkout/payment-method.php --/woocommerce/checkout/payment.php --/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0 --/woocommerce/checkout/terms.php version 3.1.1 is out of date. The core version is 3.4.0 --/woocommerce/checkout/thankyou.php --/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.6.0 --/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.6.0 --/woocommerce/content-widget-product.php version 3.3.0 is out of date. The core version is 3.5.5 --/woocommerce/emails/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0 --/woocommerce/emails/admin-failed-order.php --/woocommerce/emails/admin-new-order.php --/woocommerce/emails/customer-completed-order.php --/woocommerce/emails/customer-invoice.php --/woocommerce/emails/customer-new-account.php --/woocommerce/emails/customer-note.php --/woocommerce/emails/customer-on-hold-order.php --/woocommerce/emails/customer-processing-order.php --/woocommerce/emails/customer-refunded-order.php --/woocommerce/emails/customer-reset-password.php --/woocommerce/emails/email-addresses.php --/woocommerce/emails/email-customer-details.php --/woocommerce/emails/email-downloads.php --/woocommerce/emails/email-footer.php --/woocommerce/emails/email-header.php --/woocommerce/emails/email-order-details.php --/woocommerce/emails/email-order-items.php --/woocommerce/emails/email-styles.php --/woocommerce/emails/plain/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0 --/woocommerce/emails/plain/admin-failed-order.php --/woocommerce/emails/plain/admin-new-order.php --/woocommerce/emails/plain/customer-completed-order.php --/woocommerce/emails/plain/customer-invoice.php --/woocommerce/emails/plain/customer-new-account.php --/woocommerce/emails/plain/customer-note.php --/woocommerce/emails/plain/customer-on-hold-order.php --/woocommerce/emails/plain/customer-processing-order.php --/woocommerce/emails/plain/customer-refunded-order.php --/woocommerce/emails/plain/customer-reset-password.php --/woocommerce/emails/plain/email-addresses.php --/woocommerce/emails/plain/email-customer-details.php --/woocommerce/emails/plain/email-downloads.php --/woocommerce/emails/plain/email-order-details.php --/woocommerce/emails/plain/email-order-items.php version 3.7.0 is out of date. The core version is 5.2.0 --/woocommerce/global/breadcrumb.php --/woocommerce/global/form-login.php version 3.3.0 is out of date. The core version is 3.6.0 --/woocommerce/global/quantity-input.php version 3.3.0 is out of date. The core version is 4.0.0 --/woocommerce/global/sidebar.php --/woocommerce/global/wrapper-end.php --/woocommerce/global/wrapper-start.php --/woocommerce/loop/add-to-cart.php --/woocommerce/loop/loop-end.php --/woocommerce/loop/loop-start.php --/woocommerce/loop/no-products-found.php --/woocommerce/loop/orderby.php version 3.3.0 is out of date. The core version is 3.6.0 --/woocommerce/loop/pagination.php --/woocommerce/loop/price.php --/woocommerce/loop/rating.php version 3.0.0 is out of date. The core version is 3.6.0 --/woocommerce/loop/result-count.php version 3.3.0 is out of date. The core version is 3.7.0 --/woocommerce/loop/sale-flash.php --/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0 --/woocommerce/myaccount/downloads.php --/woocommerce/myaccount/form-add-payment-method.php version 3.3.0 is out of date. The core version is 4.3.0 --/woocommerce/myaccount/form-edit-account.php version 3.3.0 is out of date. The core version is 3.5.0 --/woocommerce/myaccount/form-edit-address.php version - is out of date. The core version is 3.6.0 --/woocommerce/myaccount/form-login.php version 3.3.0 is out of date. The core version is 4.1.0 --/woocommerce/myaccount/form-lost-password.php version 3.3.0 is out of date. The core version is 3.5.2 --/woocommerce/myaccount/form-reset-password.php version 3.3.0 is out of date. The core version is 3.5.5 --/woocommerce/myaccount/lost-password-confirmation.php version 2.6.0 is out of date. The core version is 3.9.0 --/woocommerce/myaccount/my-account.php version - is out of date. The core version is 3.5.0 --/woocommerce/myaccount/my-address.php --/woocommerce/myaccount/my-downloads.php --/woocommerce/myaccount/my-orders.php --/woocommerce/myaccount/navigation.php --/woocommerce/myaccount/orders.php version 3.2.0 is out of date. The core version is 3.7.0 --/woocommerce/myaccount/payment-methods.php --/woocommerce/myaccount/view-order.php --/woocommerce/notices/error.php version 3.3.0 is out of date. The core version is 3.9.0 --/woocommerce/notices/notice.php version 1.6.4 is out of date. The core version is 3.9.0 --/woocommerce/notices/success.php version 3.3.0 is out of date. The core version is 3.9.0 --/woocommerce/order/form-tracking.php version 3.3.0 is out of date. The core version is 3.6.0 --/woocommerce/order/order-again.php version 2.3.0 is out of date. The core version is 3.5.0 --/woocommerce/order/order-details-customer.php version 3.3.0 is out of date. The core version is 3.4.4 --/woocommerce/order/order-details-item.php version 3.0.0 is out of date. The core version is 5.2.0 --/woocommerce/order/order-details.php version 3.3.0 is out of date. The core version is 4.6.0 --/woocommerce/order/order-downloads.php --/woocommerce/order/tracking.php --/woocommerce/product-searchform.php --/woocommerce/single-product/add-to-cart/external.php version 2.1.0 is out of date. The core version is 3.4.0 --/woocommerce/single-product/add-to-cart/grouped.php version 3.3.0 is out of date. The core version is 4.8.0 --/woocommerce/single-product/add-to-cart/simple.php version 3.0.0 is out of date. The core version is 3.4.0 --/woocommerce/single-product/add-to-cart/variable.php version 3.0.0 is out of date. The core version is 3.5.5 --/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 3.0.0 is out of date. The core version is 3.4.0 --/woocommerce/single-product/add-to-cart/variation.php --/woocommerce/single-product/meta.php --/woocommerce/single-product/photoswipe.php --/woocommerce/single-product/price.php --/woocommerce/single-product/product-attributes.php version 3.1.0 is out of date. The core version is 3.6.0 --/woocommerce/single-product/product-image.php version 3.3.2 is out of date. The core version is 3.5.1 --/woocommerce/single-product/product-thumbnails.php version 3.3.2 is out of date. The core version is 3.5.1 --/woocommerce/single-product/rating.php version 3.1.0 is out of date. The core version is 3.6.0 --/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0 --/woocommerce/single-product/review-meta.php version 3.0.0 is out of date. The core version is 3.4.0 --/woocommerce/single-product/review-rating.php version 3.1.0 is out of date. The core version is 3.6.0 --/woocommerce/single-product/review.php --/woocommerce/single-product/sale-flash.php --/woocommerce/single-product/share.php version 1.6.4 is out of date. The core version is 3.5.0 --/woocommerce/single-product/short-description.php --/woocommerce/single-product/stock.php --/woocommerce/single-product/tabs/additional-information.php --/woocommerce/single-product/tabs/description.php --/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0 --/woocommerce/single-product/title.php --/woocommerce/single-product/up-sells.php --/woocommerce/single-product-reviews.php version 3.2.0 is out of date. The core version is 4.3.0 --/woocommerce/single-product.php --/woocommerce/taxonomy-product_cat.php version 1.6.4 is out of date. The core version is 4.7.0 --/woocommerce/taxonomy-product_tag.php version 1.6.4 is out of date. The core version is 4.7.0 Outdated Templates: ? Learn how to update ### Moneris ### Environment: Production Tokenization Enabled: ? Debug Mode: Save to Log Hosted Tokenization Enabled: ? Integration Country: ca AVS Enabled: ? AVS Actions: Neither Match: reject Zip Match: accept Street Match: accept Not Verified: reject CSC Enabled: ? CSC Required: ? CSC Actions: No Match - accept Not Verified - accept ### WooCommerce Customer/Order/Coupon Export ### Automated exports: 0 Custom formats: 0 Next export: Not scheduled ### Action Scheduler ### Complete: 2,469 Oldest: 2022-07-26 12:36:20 -0600 Newest: 2022-08-26 11:56:27 -0600 Failed: 3 Oldest: 2020-03-27 17:49:28 -0600 Newest: 2021-06-04 09:40:31 -0600 Pending: 5 Oldest: 2022-08-26 12:56:27 -0600 Newest: 2022-08-26 16:07:18 -0600 ### Status report information ### Generated at: 2022-08-26 12:26:54 -06:00The page I need help with: [log in to see the link]
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Viewing 3 replies - 1 through 3 (of 3 total)
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