[NSFW] After update error

Hello there,

Thank you for contacting us.

We suspect it might be because of open_basedir configuration on your site.

To solve the issue, you might have to disable the open_basedir from your php.ini file.

Your hosting provider should be able to help you with that.

Hope this helps you. Let us know if you have any further queries.

Thank you.

i will check

thank you
no is not from there now is disabled but i still get errors and is not sending notifications

Warning: file_exists(): open_basedir restriction in effect. File(/home/athensescorts/public_html/wp-content/plugins/email-subscribers/lite/includes/notices/views/ig-es-halloween-offer.php) is not within the allowed path(s): (/home/admin/:/tmp:/var/tmp:/opt/alt/php81/usr/share/pear/:/dev/urandom:/usr/local/lib/php/:/usr/local/php81/lib/php/) in /home/admin/domains/athens-escorts.com/public_html/wp-content/plugins/email-subscribers/lite/includes/notices/class-es-admin-notices.php on line 157

Warning: file_exists(): open_basedir restriction in effect. File(/home/athensescorts/public_html/wp-content/plugins/email-subscribers/lite/includes/notices/views/ig-es-bfcm-offer.php) is not within the allowed path(s): (/home/admin/:/tmp:/var/tmp:/opt/alt/php81/usr/share/pear/:/dev/urandom:/usr/local/lib/php/:/usr/local/php81/lib/php/) in /home/admin/domains/athens-escorts.com/public_html/wp-content/plugins/email-subscribers/lite/includes/notices/class-es-admin-notices.php on line 157

Warning: file_exists(): open_basedir restriction in effect. File(/home/athensescorts/public_html/wp-content/plugins/email-subscribers/lite/includes/notices/views/ig-es-halloween-offer.php) is not within the allowed path(s): (/home/admin/:/tmp:/var/tmp:/opt/alt/php81/usr/share/pear/:/dev/urandom:/usr/local/lib/php/:/usr/local/php81/lib/php/) in /home/admin/domains/athens-escorts.com/public_html/wp-content/plugins/email-subscribers/lite/includes/notices/class-es-admin-notices.php on line 157

Warning: file_exists(): open_basedir restriction in effect. File(/home/athensescorts/public_html/wp-content/plugins/email-subscribers/lite/includes/notices/views/ig-es-bfcm-offer.php) is not within the allowed path(s): (/home/admin/:/tmp:/var/tmp:/opt/alt/php81/usr/share/pear/:/dev/urandom:/usr/local/lib/php/:/usr/local/php81/lib/php/) in /home/admin/domains/athens-escorts.com/public_html/wp-content/plugins/email-subscribers/lite/includes/notices/class-es-admin-notices.php on line 157

Hello there,

The issue seems bit strange since it is not coming through open_basedir.

We suspect it might be due to due some glitch which might have happened during the last update because of which some files either didn’t copied successfully or having file permission related issue.

Reinstalling the plugin might help in this situation. Therefore can you please deactivate and delete the existing plugin and reinstall it from Plugins –> Add New menu.

Note: By default the plugin data is not deleted when the plugin is deleted but if you have Delete plugin data on uninstall option enabled then you might need to disable it before deleting the plugin.
You can find the above setting under Email Subscribers –> Settings –> General(tab).

Hope this helps you. Let us know what comes out in your findings.

Thank you.

Hello there,

We haven’t heard from you in a while.

We hope our previous replies were helpful in resolving your issues.

I am closing this thread for now. Feel free to reopen it in case if you are still having the issue with the latest version of the plugin.

If you have any other queries, you can open a new thread from here. We will be happy to assist you further.

Thank you.