Website preview not working

  • Resolved june01

    (@june01)


    2 years, 3 months ago

    Hi,
    in the new version, the website preview stopped working. I am getting just a white screen. In the old one it would load instantly with no delay.

    It also makes my website very slow. I don’t like the new version.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Buttonizer

    (@buttonizer)

    Hey @june01 ,

    Thanks for reaching out to us!

    Since version 3.0 we’re using our standalone, this version does not actually load your site, but makes a temporarily screenshot instead of loading in your site.

    You can read more about that here.

    Sometimes a screenshot cannot be generated, there are some situations described in the knowledge base article above.

    It also makes my website very slow. I don’t like the new version

    Sorry to hear that! Our CDN should take care of that.

    Could you let us know from what country you are and a link to your site? Then we can take a look for you for both issues.

    Hope to hear from you soon ??

    Plugin Author Buttonizer

    (@buttonizer)

    Hey again,

    We haven’t heard back from you for a while now. I’ll mark this as resolved.

    If you still require support, please create a ticket via our Buttonizer Community ??

    Have fun using Buttonizer ??

Viewing 2 replies - 1 through 2 (of 2 total)
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