Error message not popping up, just an empty box

  • If there’s an issue when the user try to send the form, the color-outlined rectangle does pop up, but there is no visible text inside it and the required fields are not highlighthed.

    You get this : https://ibb.co/nMq5TMm
    instead of this : https://ibb.co/0CndvT1

    For example https://www.menna.fr/devis-gratuit-demenagement/ if you go at the bottom of the page and click on “demander un devis gratuit” without filling any required field, only an emply box appeared and no required fields are highlighthed.

    But sometimes it works. I left the tab opened for a few hours yesterday and when I’ve tried again on the evening all worked perfectly.

    Any ideas? Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter aurelien42

    (@aurelien42)

    The problem seems to occur more frequently on chrome browser.

    Can you help me @takayukister ?

    Same problem here (with the latest version 5.6.4 of CF7). Except it never works.
    It seems the div supposed to contain the error message (when clicking on Send and a required field is missing) is empty:
    <div class=”wpcf7-response-output” aria-hidden=”true”></div>
    All error messages have some text in the Contact form 7 parameters.
    This is the url if you want to try:
    https://www.smallerfaster.com/contact/

    Thanks in advance for your help

    It was an issue with our CDN. After resetting the CDN cache, all was back in order.
    Chris

Viewing 3 replies - 1 through 3 (of 3 total)
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